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朝阳区, 中国
Onsite
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The Role & Your Impact
As a Cheese Technical Support & Application Scientist, you will play a critical role in supporting our customers in pasta filata cheese production, while also leading phage analysis and contamination control to safeguard production stability.
You will act as a key technical link between Novonesis and our customers, ensuring the effective application of our cultures and coagulants, supporting new product launches, and helping customers optimize performance, quality, and production continuity. Your work will directly contribute to customer satisfaction and reinforce Novonesis’ leading position in the pasta filata cheese market.
Your Key Responsibilities Include:
Provide professional technical consultation and on-site support to pasta filata cheese manufacturers on the application of cultures and coagulants, including dosage and process optimization
Collaborate with Sales to deliver technical training, product demonstrations, and seminars for customers and internal stakeholders
Collect, analyze, and summarize customer feedback, application cases, and production challenges to drive continuous improvement
Develop and maintain application-related documentation, including guidelines, troubleshooting manuals, and case studies
Conduct application work such as pasta filata baking tests and provide technical guidance to optimize product functionality
Support customers in the application of cultures and coagulants for Enzyme Modified Cheese (EMC) and Enzyme Modified Dairy Ingredients (EMDI) production, focusing on formulation adjustment, process optimization, and quality improvement
Deliver professional phage services, including phage troubleshooting, routine monitoring, and support for secure new product launches
Respond to phage contamination incidents, conduct root cause investigations, and provide actionable solutions to minimize production losses
Provide clear and accurate phage monitoring reports to support safe and stable customer production
What You’ll Need to Be Successful
Master’s degree or above in Dairy Technology, Food Science, Food Engineering, Microbiology, or a related discipline
Hands-on experience in cheese technology; experience with pasta filata cheese is strongly preferred
Experience in technical service, application, product development, or dairy manufacturing support
Strong understanding of pasta filata cheese processing, starter cultures, fermentation behavior, and phage-related risks
Experience with laboratory, pilot, and industrial trials, and the ability to translate technical data into practical recommendations
Strong communication, presentation, and documentation skills
Fluent in English
Willingness to travel for customer support, trials, and plant visits as required
Additional Skills & Interests We Value
Strong analytical and problem-solving mindset
Customer-focused and service-oriented approach
Ability to work independently while managing multiple priorities
Strong collaboration skills across technical and commercial teams
Interest in continuous improvement and technical innovation
What We Offer
A customer-facing technical role with strong impact on product performance and customer success
Exposure to advanced dairy technology, phage analysis, and application development
Close collaboration with Sales, R&D, and global technical networks
Opportunities for professional growth within a global biosolutions leader
Our purpose guides the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.
Opportunities for everyone
We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.
We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Explore other openings
If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career
The China Personal Information Protection Law (PIPL)
If you apply the position on this platform, it means you agree to authorize Novonesis to use your personal information for recruitment related activities and save it in the company's global recruitment system and server overseas. We will manage, use, and protect your personal information in accordance base on personal information protection laws and regulations, as well as Novonesis global privacy policy.
At the same time, we will also confirm with you by Email and phone. If you have any questions, please follow the “诺维信招聘” WeChat platform for more information.