Child Care Advisor - Bilingual English/Spanish Highly Preferred

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary: Under general supervision, the Child Care Advisor is responsible for providing standard childcare intake services at District and Regional offices of the County Department of Public Social Services, or at CCRC main office, for Cal-WORKs Participants, and ensures that parents receive required information regarding choosing childcare and referrals to providers.

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Key Duties and Responsibilities

Within a team structure, this position will perform the following responsibilities:

Program Eligibility & Compliance (35%)

·         Maintain knowledge of program regulations, guidelines, funding terms and conditions for Cal-WORKs and related programs, necessary for performance of responsibilities. 

• With minimal supervision, assess participant eligibility for the program by verifying required criteria in the County system, including identifying Stage I and Stage II components, and collaborating with relevant departments to ensure full compliance with all regulations
• Ensure all work to be performed under our co-location agreement meets established standards and requirements.

Participant Service & Referral Coordination (35%)

• Conduct one-on-one and group presentations to CalWORKs participants regarding childcare (i.e., program overview, parental choice and education, types of childcares, and eligibility issues).   
• Generate and print referrals, if available.  Provide enhanced referrals for Stage I following all established guidelines.  
• Complete intake documents for participants requesting referrals and childcare services. 

Data Management & Administrative Support (30%)

• Enter data regarding family information in CC4 and CalSAWS for Stage I and Stage II participants.
• Assemble and forward participant documents daily to CCRC, by facsimile and mail. 

Job Specifications

Minimum Required

• Education & Experience: Associate’s Degree in the field of Psychology, Sociology, Child Development, Social Work, and Family Studies or related field (as approved) or 2 years equivalent industry experience.
• Professional/Technical Certifications: n/a
• Technical Requirements: Demonstrated proficiency and experience with Windows-based programs and data entry.
• Behavioral:
  • Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
  • Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking.
  • Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
  • Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
  • Show ability to have flexibility, maturity of judgment, and ability to work collegially.
  • Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
  • Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
  • Adherence to technological security in accordance with Agency policy and legal requirements.

• Travel: This position requires 20% of travel.  Will consist of travel for designated site visits, trainings, Job Club Presentations, DPSS and other partner agencies. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
• Work Schedule: This position is onsite. Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work Environment: Mixture of working in an office work environment and working directly with the community.
• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
  • Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5.) 

Preferred

All minimum requirements above met, plus:

• Education: Bachelor’s Degree preferred.
• Experience: Experience and training with the county CalSAWS is a plus
• Bilingual Preferred:  Ability to converse, read, write and/or translate in English and Spanish or Armenian preferred.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
   

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.