Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Clinical Applications Rev Cycle Analyst – SQL Server (strong), Data pipelines + validation, APIs / ETL, Reporting - Associate, you will engage with clients to optimize operational efficiency and effectiveness. You will analyze client needs, develop strategies, and provide guidance to streamline processes, improve productivity, and drive business performance. Within our Technology Consulting practice, you will focus on delivering consulting services to enhance operational performance and develop innovative solutions. You will work closely with clients to analyze operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency.
As an Associate, you will be driven by curiosity and contribute to client engagement and projects while developing your skills and knowledge to deliver quality work. You will adapt to working with a variety of clients and team members, each presenting unique challenges and scope. You are expected to take ownership and consistently deliver work that drives value for our clients and success as a team. In this role at PwC Acceleration Center India, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks, building a brand for yourself and opening doors to more opportunities.
Responsibilities
- Provides day-to-day operational support and maintenance for Clinical Applications in a managed services environment. Works under direct supervision with clear, structured tasks focused on break/fix resolution, routine configuration changes, and ticket management. Monitors system performance, triages incoming issues, and applies standard fixes under guidance of senior staff. Collaborates with clinical end-users and IT teams to ensure system stability and continuous support of patient care and operational goals.
- Learns from senior team members; receives guidance and begins peer collaboration. Works alongside and performs peer review for AC teams. Performs routine configuration changes, maintenance updates, and minor system adjustments under guidance for one Clinical Application area. Applies standard fixes and configuration changes based on approved change requests and documented procedures.
- A strong understanding of clinical and administrative workflows. Has familiarity with healthcare operations and how system changes impact day-to-day clinical and business processes. Develops foundational system knowledge and problem-solving ability focused on issue triage, root cause identification, and applying known fixes.
- Analyzing client operational processes to identify areas for improvement and enhance productivity
- Developing strategies to optimize operational efficiency and drive business performance
- Implementing technology solutions and process automation to streamline operations
- Collaborating with clients to understand their needs and provide tailored operational solutions
- Utilizing SQL Server for data management and analysis to support operational strategies
- Building and validating data pipelines and performing data validation to validate accuracy
- Designing and executing ETL processes to facilitate data integration and reporting
- Creating and maintaining reports to provide insights into operational performance
- Supporting the development and execution of operational excellence frameworks
- Engaging in continuous learning to adapt to emerging technologies and industry trends
What You Must Have
- At least a Bachelor's degree
- At least 2-4 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Demonstrating proficiency in SQL Server (strong), Data pipelines + validation, APIs / ETL, Reporting
- Participates in structured shift handoffs with US-based teams, providing clear status updates on open tickets and in-progress work. Maintains detailed async documentation including ticket notes, work logs, and status summaries to ensure onshore teams can pick up seamlessly. Follows established handoff templates and escalation protocols.
- Excelling in SQL Server and data pipeline management
- Developing and validating APIs and ETL processes
- Creating comprehensive reports and data visualizations
- Implementing automation solutions for operational efficiency
- Enhancing business processes through lean process improvement
- Supporting technology implementation and operational analysis
- Demonstrating intellectual curiosity and adaptability in fast-paced environments
- Work Shift timings - 2:00 PM – 11:00 PM IST (US Eastern overlap)
Travel Requirements
Not SpecifiedJob Posting End Date