Primary Location
MOB - 3430 Burnet
Department
DDBP
Shift
Day (United States of America)
Schedule
Full time
Weekly Hours
40
FTE
1
Employee Status
Regular
*Expected Starting Pay Range
$94,036.80 - $120,078.40
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Join Cincinnati Children’s Developmental and Behavioral Pediatrics (DDBP) team in a role that combines program leadership, family advocacy, and clinical partnership. The Clinical Program Manager oversees DDBP Family Navigators and Community Health Workers while serving as a key contact for clinicians on matters involving Patient Relations and Social Work. The ideal candidate brings a strong understanding of children with developmental disorders through professional or lived experience and a passion for helping families successfully navigate care and resources.
JOB RESPONSIBILITIES
- Program Management/Leadership and Education Management - Designs broad-scale developmental plan of program. Collaborates with leadership to lead and implement strategies for alignment of the Program with the CCHMC mission and vision. Identifies, leads, and directs process/quality improvement activities and measures and maintains program outcomes. Oversees collaborations with other departments/divisions. Creates processes and collaborations relevant to program stakeholders. Builds consensus for programmatic and financial maturation with team via investigation of potential funding options, and assessment of needs and resources for directives and protocols. Leads and coordinates integration of activities, inside/outside the organization. May coordinate outreach activities/messages team, stakeholders and clients. Provides leadership for internal/ external education offerings and oversight for competency requirements/resources. Develops educational training using current evidence and research; serves as resource to multidisciplinary staff. Provides education/collaboration on internal/external improvement work. Participates in funding decisions for clinical education/ professional development.
- Personnel Mgmt. - Manage the reporting personnel. Make decisions regarding, and take responsibility for recruitment, selection, on-boarding, development, training, discipline, termination, evaluation, salary, payroll, and/or retention. Identify and work to correct personnel management issues. May maintain and/or create position descriptions and/or performance evaluation criteria. Consistently provides leadership and staff development through training, trending, consultation, coaching and communication. Focuses as a resource and responds to inquires related to specific subject matter. May leads, engages and holds teams or staff who are not direct reporting personnel accountable for program operations and/or achievement of strategic targets. May works closely with team leads or program staff to develop their ability to be effective leaders who manage a serious portfolio of work (could include publications, IRBs, grants, presentations nationally and internationally). May functions in a clinical expert role and responds to inquires related to specific subject matter. May facilitates team collaboration, communication, and team meetings
- Process/Quality Improvement - Identify, develop, and implement new methods, processes, and systems to improve and facilitate the team's work. Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations. May participates in leadership activities to align EBP, PI, and research within the division or team and strategically plans for future. May identifies, leads, and provides oversight of process/quality improvement activities; measures and maintains program outcomes, facilitates the teams work. May design systems and improvement models for therapy that improve the health outcomes of patient populations, with emphasis on - (1.) increasing the overall (mean) population health; (2.) working towards eliminating disparities and getting best outcomes. May centers work around efficacy of care (the degree to which our services and interventions achieve the desired outcomes). May identifies and recommends procedures to enhance or maintain a high level of effectiveness in usual operations. Actively leads research efforts and presents results nationally. May identifies ways to improve data collection and quality/usability.
- Operations Mgmt. - Direct and coordinate the daily operations of the programs(s), department(s)/facilities in collaboration with leadership. Direct, establish and monitor business processes to ensure effective and efficient operations. Identify and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient, cost effective and effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies are in conformance with Medical Center guidelines. Ensure compliance with all regulatory requirements associated with the Joint Commission, OSHA, CMS and any other agency. Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment. Supports and monitors business processes to ensure effective and efficient operations. Identifies opportunities for improving cost and quality through in-depth analysis. May provide direct patient care.
- Grant, Data, and Financial Management - Provide support in the preparation and submission of external and internal funded projects via EPAS or online grant application portal as specified by sponsor. Serve as a liaison between the PI and subcontract sites in matters related to requested documents. Provide guidance to PI in relation to required attachments or documentation required by the sponsor. Assist faculty with special projects, reports, and correspondence as related to grant acquisition. Maintain records of annual evaluations for accreditation purposes. Develop and manage annual operating budgets or provide direction as needed. Integrate the financial management and decision making across the department/division; assist with process for financial controls; review and provide direction on analysis of financial performance and discuss results with key stakeholders; contribute to the evaluation of variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics. Provide oversight in revenue cycle management; creating competitive pricing, developing/expanding programs; and monthly revenue reporting..
JOB QUALIFICATIONS
- Bachelor's degree in a related field: Psychology, Social Work, Clinical Counseling, Sociology, etc.
- 7+ years of work experience in a related job discipline OR Master's degree and 3-5 years' experience
- Clinical licensure in related field and program
- Preferred qualifications include experience with children with developmental disorders, personally and/or professionally; conflict resolution skills.
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
