Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
What You Will Do and Learn
We are looking for an experienced Legal Operations Consultant/CLM Specialist to join our Legal Operations practice. The ideal candidate will have a strong background in Ironclad and/or Agiloft Contract Lifecycle Management platforms, with the ability to contribute across implementation, pre-sales, solution architecture, integrations, and client success activities.
Ideal candidates will be able to:
Technical Expertise
- Design, develop, and implement custom solutions using the Ironclad and/or Agiloft platform.
- Create and maintain integrations between Ironclad and/or Agiloft and other enterprise systems.
- Develop and optimize workflows, templates, business rules, dashboards, and automation processes.
- Troubleshoot and resolve technical issues related to Ironclad and/or Agiloft implementations.
- Build and customize contract templates on Agiloft and configure workflows, rules, and dashboards.
- Work with APIs and connectors to support smooth data flow across connected systems.
- Hands-on expertise with Agiloft KB configuration, business rules, workflow automation, custom calculations, and data integration capabilities.
Pre-Sales Support
- Participate in client meetings and presentations to demonstrate Ironclad and/or Agiloft/CLM capabilities.
- Conduct product demonstrations and proof-of-concept activities.
- Collaborate with sales teams to create tailored solutions for potential clients.
- Assist in preparing technical proposals and responding to RFPs.
Solution Architecture
- Design and architect end-to-end solutions leveraging Ironclad and/or Agiloft/CLM platforms.
- Create detailed solution designs and technical documentation.
- Provide technical guidance and best practices to clients and internal teams.
- Evaluate client requirements and propose appropriate Ironclad and/or Agiloft/CLM solutions.
Client Success & Collaboration
- Advise clients on Ironclad and/or Agiloft/CLM best practices and industry standards.
- Provide technical expertise during implementation projects.
- Conduct training sessions for clients and internal teams.
- Collaborate with international teams and business stakeholders.
- Ensure compliance and best practices across projects.
- Mentor and coach team members and help expand team expertise on Agiloft.
- Stay up to date with the latest Ironclad and/or Agiloft/CLM features and industry trends.
Qualifications
- 2–5 years of experience working with Ironclad and/or Agiloft and CLM platforms.
- Understanding of legal fundamentals, methods and procedures, with the ability to review contracts.
- Strong understanding of contract management processes and workflows.
- Proficiency in Ironclad and/or Agiloft API, eSignature, and CLM administration.
- Experience with Ironclad and/or Agiloft CLM (Springs) configuration and customization.
- Experience integrating Agiloft with systems such as CRM, ERP, and e-signature tools.
- Familiarity with integration technologies including REST APIs, SOAP, XML, and JSON.
- Experience in solution design and architecture for enterprise-level projects.
- Ability to understand and interpret technical requirements from non-technical clients and team members, and explain technical topics clearly.
- Excellent communication and presentation skills, with strong problem-solving and analytical abilities.
Certification & Preferred Experience
- Ironclad and/or Agiloft certifications such as Certified Administrator are required.
- Experience with other CLM platforms such as Docusign, SpotDraft, Icertis, Conga, or Apttus is preferred.
- Knowledge of CRM systems such as Salesforce or Microsoft Dynamics is preferred.
- Understanding of legal and compliance requirements in contract management is preferred.
- Experience working in agile development methodologies is preferred.
We take care of you!
As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:
- Competitive benefits package, including medical, dental, and accidental cover
- Flexible Time Off
- Paid holiday time
- Paid maternity and paternity leave
- Monthly technology, wellness, internet, and meal allowance
- Annual training allowance program
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
