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Jacksonville, Florida, United States
Hybrid
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?
About the role
As a Product Manager, you’ll support a consumer card management product that enables financial institutions to deliver secure, intuitive, and scalable credit card management experiences to their retail clients. This leader assists with the execution of the roadmap, assists with client billing research, review of SOW and other business and revenue-related goals.
The Product Manager collaborates closely with a Senior Product Manager who is setting vision and establishing a high-level roadmap. This role works closely with vendors, billing and finance, implementation teams and other product team members to help deliver a cohesive, revenue‑generating product that empowers consumers to manage their cards.
What you will be doing
Help maintain a clear product roadmap aligned to market needs.
Communicate clear expectations and priorities
Stay current on pain‑points, user experience trends and regulatory expectations to drive continuous product improvement.
Gather insights through analytics, client feedback, and beta programs; synthesize findings into product enhancements.
Understand business characteristics and their card management needs (e.g., spend controls, reporting, integrations).
Partner with product team and vendor to ensure features are well‑defined and meet acceptance criteria.
Work with billing teams and finance to ensure revenue goals are met
Monitor KPIs (usage, revenue, client satisfaction, operational performance).
Ensure that audit trails, reporting features, and administrative controls support FI compliance needs.
Leverage product analytics to evaluate feature performance and guide prioritization.
Communicate roadmap and status to stakeholders clearly and consistently
What you will need
Bachelor’s degree in computer science, information systems or equivalent experience
Experience with digital user trends and card‑related products or programs.
Understanding of card controls, reporting, and consumer digital financial.
Strong thought leader with ability to convert market needs into clear product solutions.
Skilled in communicating priorities and cross‑team coordination.
Passion to challenge the status quo and drive innovative solutions.
Excellent communicator capable of influencing key stakeholders and motivating teams.
Added bonus if you have
Experience with business or commercial credit card programs
Exposure to virtual cards, alerts, expense management workflows, or fraud insights
Understanding of financial institution operations and regulatory considerations impacting card solutions
What we offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning and development
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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