Commercial Property Manager

Commercial Property Manager
Cover letter required for consideration. Please highlight your relevant and transferable skills that make you a strong fit for this role.

About Carvana
At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. 

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.  

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do. 

About the team and position 

Carvana's Real Estate team operates in a fast-paced, team-oriented environment, supporting a rapidly expanding portfolio of commercial properties for Carvana and ADESA. We are looking for a Commercial Property Manager to join our Real Estate team at Carvana's corporate headquarters in Tempe, Arizona. This role blends day-to-day commercial lease administration and portfolio management with hands-on support for core, recurring legal tasks, working closely with our Real Estate Legal team.

This role is built for a commercial real estate professional. Our portfolio consists of all types of industrial and retail facilities. We lease, purchase, sell, finance and maintain a vast portfolio of real estate, and your familiarity with managing a commercial real estate portfolio will be key to your success. Comfort interpreting commercial lease and purchase agreement language, understanding rent roll, tax and insurance payment obligations, working with facilities teams and vendors and recognizing the workflow requiring support in commencing, operating and closing out sites in a manner that is compliant with best practices and lease obligations is essential. Candidates with a background limited to residential or multifamily property management will not have the lease-interpretation and commercial deal experience this role requires.

The ideal candidate has held an in-house/corporate real estate role or a role at a commercial property management or brokerage firm, development company, REIT, or business with a deep investment in its real estate portfolio. The responsibilities require a proactive and detail-oriented professional who delivers accurate, high-quality work quickly, communicates effectively with a wide range of internal and external stakeholders, and knows how to responsibly use AI tools to work faster and smarter. This role requires juggling multiple projects and deadlines in a dynamic environment where priorities can shift quickly.

This person will work closely with Legal, Accounting, and Insurance, as well as Facilities and Construction, demonstrating strong cross-functional collaboration and project management skills. Daily functions are expected to be handled autonomously with limited oversight, while knowing when a matter requires more context for stakeholders or should be escalated to the Manager of Portfolio Management or Legal.

This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

What you’ll be doing 

• Perform commercial lease abstraction and ensure data integrity of Lease Agreements, License Agreements and Purchase Agreements.
• Audit lease information to ensure key lease administrative deadlines are met and are reflected accurately in internal and external reports.
• Communicate with landlords, including handling landlord escalations and holding landlords accountable to comply with commercial lease language.
• Interpret commercial lease terms in a manner that helps Facilities, Construction and other teams understand core Landlord and Tenant contract responsibilities.
•  Recognize when lease interpretations require escalation to the Senior Manager of Portfolio Management, or to Legal, for resolution.
• Serve as a go-to resource for property and portfolio management matters, answering questions and resolving issues independently as appropriate, and building relationships that advance Carvana's standing and rapport with landlords.
• Support property move-in/move-out processes, critical dates management, and related lease administration functions.
• Absorb tasks and projects as needed to work efficiently, prioritizing according to team and business objectives.
• Work with a third-party utility manager to transfer and set up utility services.
• Accurately track property taxes and work with a third-party tax vendor to ensure timely payment.
• Manage COI (certificate of insurance) collection and distribution and support quarterly reporting requirements.
• Review tenant rent and common area maintenance (CAM) charges to ensure accuracy.
• Support recurring rent payment, tax payment, insurance requirements, contractual obligations, and routine "run the business" property management responsibilities.
• Prepare and deliver timely, accurate operational and financial reports to stakeholders.
• Draft, review, and obtain approval for standard legal notices, landlord-tenant communications, and ancillary documents, under the supervision of the Senior Manager, Portfolio Management.
• Support lease administration workflow, including estoppels, SNDAs, access requests, and other routine commercial lease matters.
• Support the management and reporting of critical dates, where needed, while coordinating with landlords on matters such as potential buyouts, early lease terminations, and other lease-related negotiations.
• Utilize AI tools to increase speed and accuracy on lease review, document drafting, and reporting tasks.
• Manage lease setup tasks in the project management system.
•  Develop and maintain relationships with contractors, landlords, tenants and stakeholders.
• Other duties as assigned.

What you should have/know

•  8+ years of experience in commercial property management or commercial lease administration — gained in an in-house/corporate real estate department or at a commercial property management or brokerage firm..
• A Bachelor's degree from an accredited undergraduate institution is preferred.
• Strong comprehension of commercial lease/purchase agreement language, with the ability to interpret provisions and identify key obligations, rights, and risks.
• Direct experience with commercial lease administration concepts such as CAM reconciliation, estoppels, SNDAs, and certificates of insurance.
• Self-starter; able to make good decisions and work independently with limited direction or supervision.
• Must be able to work in a fast-paced, results-driven, team-oriented environment with multiple deadlines, and adapt quickly to changing priorities.
• Ability to think critically and take the initiative to develop and improve processes for the team.
• Ability to identify opportunities and provide solutions.
• Ability to comprehend Landlord vs Tenant responsibilities under commercial leases and enforce compliance.
• Strong decision-making skills; able to recognize which functions can be handled autonomously versus which require collaboration or escalation, and to calibrate how much context to provide based on the audience and goals.
• Grasp of or proficiency in risk management and issue-spotting, recognizing which matters require input from team leadership or other groups such as Legal, Accounting, or Insurance.
• Strong team mentality; ability to productively work with varying personalities and experience levels to grow and develop the team.
• Proficient with Microsoft Office, G-Suite applications and AI resources, including Claude and Gemini.
• Working knowledge of Property Works software or similar commercial lease management software.
• Familiar and comfortable with financial review and reporting.
• Enthusiasm and energy to contribute to and thrive in a dynamic, fast-paced atmosphere where roles continually adapt as the company evolves.

Don't Meet 100% of the Qualifications?
At Carvana, we value diverse backgrounds and experiences. We encourage you to apply even if your experience doesn't fit every single bullet point. Give it a shot—we'd love to hear from you!

What we’ll offer in return

• Full-Time salary position.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.