Community Safety and Security Supervisor - 3rd Shift

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This role will be located at one of Discovery Land Company’s locations: Troubadour Golf & Field Club set outside of Nashville, Tennessee.

Troubadour Golf & Field Club is seeking a Community Safety and Security Supervisor - 3rd Shift to join our Security Department.

The Community Safety and Security Supervisor reports to the Director of Security and Security Manager and oversee the daily operations, conduct, and performance of all officers assigned to their shift. Supervisors ensure the quantity and quality of work performed, maintain safety and security standards, and respond to hazards or violations with appropriate corrective action. They conduct inspections, identify risks, and implement mitigation steps. Supervisors serve as mentors, trainers, and leaders, responsible for the physical and mental wellbeing of officers under their command.

Key Responsibilities

· Deliver superior customer service consistent with company standards.

· Protect all client assets including people, facilities, property, and reputation.

· Conduct quarterly proficiency and development training, including firearms qualification, tactics, and monthly sustainment training.

· Respond to emergencies with urgency; maintain communication with the Director of Security, internal departments, and external emergency services.

· Serve as first point of contact for external emergency responders; provide minor medical assistance as required.

· Maintain training standards including Use of Force, firearms, defensive tactics, mechanical restraints, search procedures, expandable batons, crisis management, and emergency response.

· Perform access control using sound judgment and approved systems; detect, investigate, and deny unauthorized access.

· Identify and escalate safety hazards and security vulnerabilities.

· Conduct regular field audits and escalate findings.

· Utilize client computer systems to complete reports, audits, and daily activity documentation.

· Respond to all Director of Security, Security Manager, SOC Manager and Training Mangers communications within 4 hours unless extenuating circumstances exist.

· Provide consistent leadership by supervising officers, assigning tasks based on operational needs, actively monitoring performance and completion, and promptly resolving internal personnel issues and external member, guest, or contractor concerns to maintain compliance, safety, and seamless shift operations.

· Maintain valid Tennessee Armed Guard License, Enhanced Concealed Weapons Permit (ECWP), and CPR certification.

· Stand and walk for prolonged periods, including full shifts.

· Work outside regular hours when required.

· Operate in indoor and outdoor environments with varying temperatures.

· Successfully pass annual “Fitness for Duty” testing.

Qualifications

· Prior experience in Armed Security, Law Enforcement, or Military (4 years minimum).

· 1-2 years of demonstrated leadership or supervisory experience in a security environment.

· Valid and current Tennessee Armed Guard License with Dallas Law training.

· Prior experience and training with relevant firearms and defensive tactics.

· Valid Enhanced Concealed Weapons Permit (ECWP) or HR 218 must be obtained prior to employment.

· Valid Tennessee Driver’s License.

· Clear Criminal Background.

· High school diploma, GED, or higher education.

· Must be able to work and stand inside/outside during all weather conditions.

· Able to physically restrain individuals when the condition to detain exists.

· Able to pass the Annual Fit for Duty Physical Fitness Test.

· Must possess strong oral and written communication skills, along with a working knowledge of basic computer functions and programs (Word, Excel, Outlook Email, etc.)

· Have the ability to work calmly and efficiently in high duress situations.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.

• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.

• Ability to work in a team environment.

• Ability to stay calm and focused during the busiest of times.

• Ability to read, write, speak, and understand English; additional languages preferred.

• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Troubadour Golf & Field Club is a private community, conveniently located just 30 miles south of downtown Nashville. Set on 980 acres, Troubadour features 375 residences; an 18-hole Tom Fazio-designed championship golf course; a multi-sport complex; an organic farm and world-class restaurants; private recording studios; music venues; and wellness facilities. At Troubadour, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse communities and provide the highest level of service that contributes to the creation of unforgettable experiences. For more information about our club, please visit: https://thetroubadourclub. com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

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