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Phoenix, Arizona, United States
Onsite
Not Available
This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.
Location:
20 E Thomas Rd, Phoenix, Arizona 85012 United States of AmericaTo ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
This is a fully onsite position located at our corporate campus for applicants located in the Phoenix metro area but is eligible for remote work for candidates outside of Phoenix area.
Under the direction of the Director, Roadside Assistance, responsible for managing the U-Haul Roadside Assistance Program and departmental personnel who provide prompt support to customers experiencing mechanical issues or customer-caused service needs. The role is responsible for implementing and communicating programs, policies, processes, and procedures designed to support Field Operations in delivering exceptional service to all U-Haul customers.
Responsibilities:
Required Qualifications:
U-Haul Offers:
#LI-FT1
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
