Corporate Training Specialist

Reports to: Corporate Training Manager

Salary: $50,000 per year

This position requires you to be in-office

Position Summary

The Training Specialist is responsible for coordinating, facilitating, and supporting training programs that assist with employee onboarding, performance improvement, and operational consistency within the Operations Department. This role delivers group and individual training, supports employee learning, maintains training materials and records, administers assigned training through the company’s learning management system, and assists the Corporate Training Manager with training content, digital learning resources, and program updates subject to manager review and approval.

 Key Responsibilities

The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.

• Identify training needs and collaborate with the Corporate Training Manager to support training plans, schedules, and learning priorities
• Coordinate and deliver training programs for new hires, existing employees, and internal department transfers
• Assist the Corporate Training Manager with the design, development, and update of training program content, subject to manager review and approval
• Facilitate group and individual training sessions focused on operational processes, procedures, systems, workflows, and job-specific responsibilities
• Deliver training in accordance with the format, standards, expectations, and delivery methods established by the Corporate Training Manager
• Monitor employee progress during onboarding and training periods to identify coaching needs, knowledge gaps, and development opportunities
• Support the ongoing development of Operations employees by reinforcing skills, operational knowledge, best practices, and role expectations
• Assist the Corporate Training Manager with creating, maintaining, and updating training materials, job aids, presentations, guides, digital learning content, e-learning resources, instructional videos, and interactive learning resources
• Administer assigned training programs through the company’s learning management system, Reach 360, including course assignments, learner tracking, completion monitoring, and training records
• Apply adult-learning principles and adapt training content, facilitation methods, and instructional approaches to support different learning styles
• Assist with the implementation and communication of new or revised policies, procedures, operational workflows, and training materials as approved by the Corporate Training Manager
• Provide coaching, guidance, and support to employees throughout the training and development process
• Maintain training records, documentation, schedules, learner completion information, and employee development materials
• Partner with Human Resources and Information Technology to support assigned training initiatives, system updates, employee learning needs, and training-related processes
• Identify opportunities to improve training materials, content delivery methods, employee engagement, and learning resources, and share recommendations with the Corporate Training Manager
• Maintain confidentiality of employee, training, performance, operational, and company information
• Maintain and project the company's professional reputation
• Perform other duties as assigned

 Education & Experience

• High school diploma or GED required
• Associate degree or higher in Business, Education, Human Resources, Training and Development, Communications, Operations, or related field preferred
• Equivalent professional training, instructional, or operational experience may be considered in lieu of formal education
• Experience delivering, coordinating, or facilitating training programs preferred
• Experience assisting with training materials, digital learning content, e-learning resources, instructional videos, presentations, guides, or interactive learning resources preferred
• Experience administering training assignments, learner tracking, completion monitoring, or training records through a learning management system preferred
• Reach 360 experience preferred
• Knowledge of adult-learning principles and the ability to adapt training content and instructional methods to different learning styles preferred
• Ability to interpret policies, procedures, manuals, operational documentation, and training materials required
• Proficiency with Microsoft Office applications and presentation software required
• Canva experience preferred
• Experience in logistics, transportation, operations, or related business environments preferred
• Strong communication, presentation, organization, coaching, documentation, and employee-support skills required
• Ability to manage multiple priorities, training schedules, deadlines, and employee learning needs in a fast-paced environment required

 Core Competencies

• Training delivery and facilitation
• Employee coaching and learning support
• Training documentation and LMS administration
• Digital and e-learning content support
• Communication and presentation skills
• Organization, adaptability, and attention to detail

 Mega Awesome Perks:

• 35% commission *change to current role*
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

Physical & Cognitive Requirements 

The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.

 Physical Requirements

• Ability to see, hear, and communicate clearly
• Ability to use hands and fingers for computer, phone, and presentation tasks
• Ability to facilitate training sessions and interact with employees in group and individual settings
• Ability to operate a computer, presentation equipment, and standard office equipment
• Ability to work at a computer workstation for extended periods

 Cognitive Requirements

• Reading comprehension
• Written and verbal communication
• Analytical thinking
• Problem-solving
• Judgment and decision-making
• Attention to detail
• Ability to manage multiple priorities
• Ability to assess employee learning needs and training progress
• Ability to interpret policies, procedures, manuals, operational documentation, training materials, learner records, and employee development information
• Ability to learn, retain, and apply company policies, operational procedures, training standards, LMS procedures, and department expectations

 Work Environment

• Office-based position
• Works independently and collaboratively with employees, managers, Human Resources, Information Technology, and the Corporate Training Manager
• Frequent verbal, virtual, electronic, and face-to-face communication with new hires, existing employees, managers, Human Resources, and Information Technology
• Regular use of computers, Reach 360, training platforms, presentation software, Microsoft Office applications, Canva, and standard office equipment
• Fast-paced training and operations environment with changing priorities, multiple training initiatives, employee learning needs, and deadlines

 Confidentiality

Employees may access confidential information (e.g., customer data, pricing, operations, financials, systems) and must not use or share it outside their job duties without authorization. Violations may result in disciplinary action, up to termination.

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Employees may be required to perform additional duties or responsibilities as assigned by management in order to meet business needs.

MegaCorp is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.