Want to know if this job is worth applying to?
United States
Hybrid
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Corporate Travel Advisor based in the United States.
We are looking for an experienced Corporate Travel Advisor to support business travelers and deliver seamless travel management services in a fast-paced, growing environment. In this role, you will coordinate domestic and international travel arrangements, including flights, hotel accommodations and ground transportation, while ensuring compliance with client policies and preferences. You will serve as a trusted advisor, helping business owners and executives navigate complex travel requirements and organize professional events, meetings and retreats. Using your expertise in travel booking systems, particularly Sabre, you will ensure accurate reservations, efficient itinerary management and high-quality customer service. You will collaborate with an energetic team that values innovation, professional development and strong client relationships. This is an opportunity to contribute to a growing corporate travel operation while advancing your career in the travel management industry.
As a Corporate Travel Advisor, you will manage end-to-end travel arrangements, provide personalized client support and ensure that all bookings meet operational standards and corporate travel policies.
Coordinate comprehensive business travel arrangements, including domestic and international flights, hotel reservations and ground transportation.
Advise clients on travel requirements, including visas, passports, immunizations and other destination-specific regulations, ensuring they receive accurate and timely information.
Apply a strong understanding of airline pricing rules, fare conditions, ticket exchanges and related booking procedures.
Create and manage Passenger Name Records (PNRs), ensuring accuracy and compliance with established booking standards and procedures.
Use preferred travel suppliers and vendors to maximize profitability while maintaining high-quality service and adhering to client travel policies.
Exercise sound judgment and discretion when managing reservations and client requests within established guidelines and management oversight.
Follow internal procedures and performance standards relating to productivity, booking accuracy, system utilization and attendance.
Deliver excellent customer service through professional communication, appropriate telephone etiquette and effective handling of client enquiries.
Follow established customer service escalation procedures to resolve complex travel issues and ensure client satisfaction.
Participate in team meetings and training sessions to stay informed about industry developments, booking procedures and operational updates.
Build positive working relationships with colleagues, contributing to a collaborative and supportive team environment.
The ideal candidate is an experienced and service-oriented travel professional with strong technical knowledge, excellent organizational skills and the ability to manage multiple client requests efficiently.
At least 5 years of successful experience as a travel consultant or advisor, with prior corporate travel experience required.
Strong knowledge of domestic and international travel arrangements, including air, hotel and ground transportation bookings.
Proficiency in Sabre is preferred.
Solid understanding of airline fare structures, pricing rules, ticket exchanges and reservation procedures.
Knowledge of international travel requirements, including visa, passport and immunization regulations.
Excellent communication and interpersonal skills, with the ability to provide clear travel guidance and maintain strong client relationships.
Outstanding organizational and time management skills, with the ability to prioritize multiple requests and meet deadlines.
Strong attention to detail and commitment to booking accuracy, productivity and operational standards.
Self-motivated and proactive approach, with the ability to work independently while contributing effectively to a team.
Customer-focused mindset, with professionalism, discretion and strong problem-solving abilities.
Remote and on-site working opportunities.
Personal travel bank allowance to support individual travel experiences.
Comprehensive, industry-leading training and professional development opportunities.
Employer-sponsored medical and dental insurance, with employee contributions.
Fully funded life insurance coverage equivalent to one year's salary.
Employer-funded long-term disability (LTD) insurance.
Optional employee-paid vision insurance.
Optional employee-paid short-term disability (STD) insurance.
401(k) retirement savings plan with up to 4% company matching.
Paid time off (PTO).
Team-building and employee engagement events.
Service recognition and rewards programs.
Opportunity to grow professionally within a fast-paced and expanding corporate travel environment.