Job Description

Opportunity:   

The Course Scheduling and Space Management Manager coordinates academic course schedules and instructional space management for the Daytona Beach and Prescott campuses. Based at Daytona Beach and reporting to the Assistant Registrar, the Manager supports faculty instructional needs, space resource utilization goals, and the academic enterprise.

The Manager processes and manages scheduling cycles and resolves complex scheduling and space allocation issues in collaboration with academic departments, the Registrar’s Office, WW Scheduling, Facilities Management, Information Technology, and other stakeholders. The role uses multiple software platforms and institutional data to recommend improvements and inform space allocation and exercises independent judgment to balance competing priorities within institutional policies, academic requirements, and established deadlines.

Success in this role requires strong analytical, organizational, problem-solving, and communication skills; exceptional attention to detail; and the ability to manage complex, interdependent processes quickly, efficiently, and accurately. The Manager must demonstrate initiative, sound judgment, and a collaborative, service-oriented approach.

• Space Management: Lead and process classroom assignment and instructional space allocation to promote efficient, equitable use of general-purpose and department-managed spaces. Analyze utilization, capacity, and scheduling constraints to recommend allocation and configuration improvements that support University goals and metrics. Maintain an inventory of all instructional space by partnering with Facilities, Information Technology, academic departments, and other stakeholders to catalog classroom functionality, technology, furnishings, and features. Oversee classroom reservations for academic and institutional activities during and outside regular academic terms. Independently resolve competing requests based on scheduling priorities, availability, instructional needs, and institutional policies.

• Course Scheduling: Develop, roll, implement, and maintain the academic course schedule for the Prescott and Daytona Beach residential campuses each semester. Partner with academic departments to align offerings, section configurations, meeting patterns, and classroom assignments with curricular requirements, enrollment demand, faculty availability, space capacity, and institutional priorities. Review, build, and integrate approved Worldwide course offerings into the residential course schedules. Independently establish, communicate, and monitor scheduling timelines, deadlines, standards, and policies. Maintain and audit course section and scheduling data in PeopleSoft, Schedule 25, CourseDog, and related systems, and coordinate corrections to records and published course information. Build and process cross-listed courses, co-located sections, special sessions, and other nonstandard configurations.

• Data Reporting and Analysis: Develop and analyze reports on course offerings, enrollment, classroom utilization, space capacity, and scheduling effectiveness. Identify trends and operational challenges, and recommend improvements to academic planning and resource allocation utilizing scheduling software platforms. Provide accurate, consistent scheduling and space management data and expertise for institutional research, accreditation, strategic planning, and compliance. Maintain business process documentation, space allocation guidelines, classroom attributes, and instructional space inventories. Establish documentation and data standards, and update records as policies, systems, and practices change. Test and validate student information and scheduling system updates before implementation. Troubleshoot issues and coordinate corrective actions, recommending system, reporting, and process improvements that strengthen data integrity and operational efficiency.

• Customer Service and Communication: Serve as the primary front-line resource for faculty, staff, department schedulers, and academic administrators on course scheduling, instructional space allocation, systems, and policies. Interpret requirements, provide guidance, and coordinate resolution of complex system and process issues with the appropriate units and escalate issues to the Assistant Registrar when appropriate. Develop and deliver training and ongoing support on scheduling policies, system capabilities, data requirements, and procedures. Address knowledge gaps and recurring challenges through targeted resources. Maintain scheduling procedures, user guides, training materials, and calendars. Clearly communicate requirements, deadlines, system updates, and procedural changes to scheduling stakeholders. Resolve conflicts involving faculty availability, meeting patterns, classroom capacity, enrollment limits, instructional requirements, and competing space demands with academic and administrative partners.

• Specialized Academic Course Coordination: Create, schedule, and maintain Study Abroad, Exchange, Internship, Cooperative Education (Co-Op), and Embry-Riddle Language Institute courses. Ensure configurations meet academic requirements, scheduling standards, term structures, and registration timelines. Serve as the primary liaison with the Registration area for specialized course setup, section activation, and maintenance. Resolve scheduling and registration issues, maintain consistent course information across systems, and integrate specialized offerings into institutional processes to support timely enrollment.

• Registrar’s Office Operations and Special Projects: Support daily Registrar’s Office operations, peak-cycle activities, and time-sensitive priorities. Help resolve operational issues and maintain service quality and continuity. Contribute to departmental initiatives, system-related activities, process improvements, and special projects that support academic records, student services, and cross-functional operations.

About us 

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. 

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. 

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace. 

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. 
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. 
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period. 
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.  

Qualifications

Required Qualifications:

• Bachelor's degree or Associate's Degree plus 2 years comparable experience.
• Minimum of 3-5 years of related administrative work experience.
• Comply with State, Federal, and University policies.
• Possess strong computer skills, including proficiency in Microsoft Office, Teams, student information systems and third-party software applications.
• Demonstrate excellent organizational skills, adaptability, problem-solving, research, and analytical abilities
• Contribute to a positive, inclusive, and team-oriented work environment as a highly motivated, self-directed, and capable team member who manages multiple tasks concurrently.
• Exercise sound judgment in handling various issues.

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312388. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 
• Resume 
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. 

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. 

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact eraujobs@erau.edu and should not contact hiring managers or other University employees directly. To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.