Crew Scheduler

Wage:                $25.00
Hours of Work: Full-Time (35-40 hours per week)
Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

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Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The incumbent is responsible for effective organization of Air North, Yukon’s Airline crew scheduling to maximize crew utilization and serve our customers' needs. This role works closely with the Chief Pilot and the Flight Attendant Manager to ensure that the best possible solutions are identified.

Key Duties and Responsibilities:

• Ensure crew is assigned to appropriate aircraft for trips and notify crewmembers of schedule changes
• Monitor pilot duty hours
• Responsible for maintaining and updating the crew schedule
• Monitor the passenger load to ensure highest internal crew utilization
• To the greatest extent possible, forecast the crew requirements for each season for recruitment purposes
• Maintain necessary communication with all crewmembers for crew schedule changes
• Utilization of crewmembers in the most efficient and expedient method necessary to ensure operational reliability
• Secure all necessary accommodations including but not limited to hotel and deadhead flight booking

Must haves:

• Minimum Grade 12 diploma or equivalent
• Excellent oral/written communication and problem resolution skills are required
• A minimum of two (2) years of successful related experience
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Previous airline experience
• Understanding of crew duty regulations 
• Previous scheduling experience 
• Administrative certificates 

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call

 

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