Criminal Justice Case Manager

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.  Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. 

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Care Manager I

Schedule: Mon-Fri, 8:00a-4:30p

Salary: $41,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.  

Position Summary:  Provide case management services to consumers with mental illness who are receiving services through the Criminal Justice Liaison program funded under the TN Department of Mental Health and Substance Abuse Services. The position responsibilities for this Criminal Justice Case Manager are in conjunction with the position responsibilities of the Criminal Justice Liaison(s) for the regions served.

Position Responsibilities: 

• Proactively identify and engage consumers who are seriously mentally ill (SMI) in the Criminal Justice System.
• Identify service providers in various organizations, institutions and agencies serving or having contract with SMI consumers.
• Develop community resources and coordinate existing resources for this population.
• Meet with identified service providers to educate them about the Organization’s programs and to solicit their assistance in identifying consumers who would benefit from the program.
• Monitor progress of consumers’ legal cases and conduct follow up activities to ensure that resources continue to meet the individualized need of the consumer.
• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
• Conduct follow-up activities with consumers when released from jail into the community programs and services to ensure successful integration into the community from incarceration.
• Complete all paperwork necessary, including imputing information into the TNWITS system.
• Provide consultation to Outpatient Care Managers and other mental health providers regarding assessment evaluations, as needed.
• Inform program personnel and/or community of trends, issues and concerns.
• Ensure program protocols/policies and procedures are carried out.
• Submit monthly and quarterly reports to TDMHSAS as indicated in grant requirements.
• Provide support and consultation for Care Managers with consumers in crisis situations.
• Ensure consumers are provided efficient transitions within the Agency and in the community.
• Assist Outpatient Care Managers and other staff with referral and linkage to community resources and advocate for consumers when necessary.
• Attend Court staffings and treatment team meetings to provide up-date and recommendations for Consumers.

Other Responsibilities:

●    Responsible for attending all mandatory in-services, continuing education and annual health requirements.

●    Comply with all Corporate Compliance policies, practices and procedures.  Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director

●    Comply with all OSHA and safety policies, practices, and procedures.  Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator.

●    Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

●    Participate in proactive team efforts to achieve departmental and company goals.

●    Perform other duties as assigned.

●    Provide leadership to others through example and sharing of knowledge/skill.

·    Follow all policies and procedures set by the Organization.

Essential Skills and Experience:

• Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
• Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.

Essential Requirements for the Position:

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Transportation That Seats 4 People
• Cell Phone

Core Competencies:

• Team Oriented
• Recovery Focused
• Time Management/Organization
• Flexibility
• Customer Service
• Communication

Reporting to this Position:

• None

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts 
• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.