CT EA Operations Coordinator | Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

This is offered as a 12-month max-term contract opportunity.

Strong communication, a coaching mindset, and the ability to bring out the best in others — that's the foundation this role is built on. As a CT EA Operations Coordinator at PwC, you'll bring your operations management and people development expertise to drive the performance, growth and service excellence of our Manila-based Executive Assistant team, based in Melbourne. You'll partner closely with onshore and offshore stakeholders to embed a seamless support model for Partners, Directors and EAs across PwC Australia.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.  

What you’ll do:

• Managing the performance of the Manila EA Connected Teams for Assurance, Enabling Functions and xLoS Perth, including:
• Proactive engagement with Partners regarding EA performance, delivering conflict resolution, and escalating where necessary.
• Managing the coaching program for new joiners and individuals with development areas.
• Working closely with the Manila management team on the performance plans of individuals and supporting their development.
• Managing mid-year and end-of-year feedback initiatives.
• Proactively identify areas of training for the team and collaborating with EA Operations coordinator on the learning & development program for Manila EAs.
• Overseeing the on-the-job development of our Manila team including best practices of processes and identifying opportunities to upskill our Manila team.
• Supporting the recruitment process and being involved in the interview process, including conducting interviews.
• Coordinating the onboarding for Partners receiving Manila EAs and coordinating EA new joiner introductions and development.

What we’re looking for:

Core skills

• Strong communication skills and the ability to establish trusted, professional relationships with key stakeholders at all levels.

• Demonstrated ability to manage multiple tasks and internal clients at one time.

• Track record in the delivery of high-quality work, being accountable for the successful completion of tasks within realistic timeframes.

• High level of discretion and sensitivity when dealing with confidential matters, and a strong solution mindset with the ability to problem solve.

• Proven experience in knowledge sharing and the ability to provide systems and process training.

Desirable skills

• Strong interest in driving performance improvement through efficient and effective operations management.

• Willingness to work as part of a multidisciplinary team and collaborate with colleagues to deliver seamless outcomes.

• Resilience in the face of adversity and the ability to dissect challenges and solve problems.

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you’ll gain:

• A supportive, inclusive culture where your ideas and perspective are welcomed from day one. To learn more about our commitments to Inclusion and Diversity and First Nations Prosperity.

• Access to tailored learning programs designed to develop your skills and unlock your potential.

• Four weeks of annual leave plus floating public holidays & birthday leave giving you the space to rest and recharge.

• Health and lifestyle perks, including wellness benefits and discounted memberships to support your wellbeing (including access to our Employee Assistance Program (EAP) from the start.

• Free barista made morning coffee and tea.

• We also support our people through a variety of leave and benefits.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a CT EA Operations Coordinator and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. 

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.  

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Change Communications, Change Management, Communication, Creativity, Data Analysis, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Intellectual Curiosity, Learning Agility, Meeting Coordination, Meeting Facilitation, Operational Execution, Optimism, Program Execution, Project Management {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 26, 2026