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Београд, Србија
Hybrid
We are looking for a Customer Success Manager to join our team in Belgrade. In this role, you will support Clarivate's Public Library Solutions customers globally, helping them maximize the value of our solutions while building trusted, long-term customer relationships. This is an exciting opportunity to be part of a growing Customer Success program focused on enhancing customer engagement and delivering a consistent, proactive customer experience across an international customer base.
About You – experience, education, skills, and accomplishments
It would be great if you also have...
What would you be doing in the role?
About the Team
You will be part of a Customer Success team dedicated to helping Public Library Solutions customers maximize the value of Clarivate's solutions. Working closely with customers around the world, you will build trusted relationships, drive engagement, and contribute to long-term customer success.You will report directly to Manager, Customer Success.
Benefits
Hours of Work
This is a permanent, full-time position. The standard working schedule includes three days per week from 9:00 AM to 5:00 PM CET and two days per week from 12:00 PM to 8:00 PM CET to support customers across multiple regions.
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
Please note that only shortlisted candidates will be contacted.
#LI-Hybrid
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
