At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Position Overview
We are seeking a highly experienced, dynamic, and results-driven Senior Cyber Review Manager to lead Cyber Incident Response (CIR) and Complex Document Review operations. This role requires a strong leader with extensive experience in the eDiscovery and Data Breach industry, capable of independently managing large-scale projects, leading high-performing teams, and driving operational excellence with minimal supervision.
The ideal candidate will possess exceptional people management, stakeholder management, and project management skills, along with a passion for innovation, process improvement, and team development.
Experience & Qualifications
10–12 years of experience in the eDiscovery, Cyber Review, Incident Response, or Document Review industry.
Minimum 5 years of experience managing Data Breach and Cyber Incident Response projects.
Minimum 6–7 years of people management experience leading managers, team leads, quality analysts, and review teams.
Demonstrated experience managing multiple client engagements simultaneously in a fast-paced environment.
Proven experience supervising both Cyber Incident Response (CIR) and Complex Document Review teams.
Strong understanding of data breach review workflows, document review processes, quality management, and operational delivery.
Bachelor’s degree or equivalent professional experience.
Key Responsibilities
Leadership & Team Management
Lead and manage Cyber Incident Response (CIR) and Complex Document Review teams.
Provide coaching, mentoring, and professional development opportunities for managers, team leads, and review analysts.
Build a high-performance culture focused on accountability, collaboration, and continuous improvement.
Conduct performance reviews, provide constructive feedback, and support career development initiatives.
Promote a positive team environment and serve as a role model for leadership and professionalism.
Project & Delivery Management
Independently manage multiple Cyber Incident Response and Complex Review projects from initiation to completion.
Ensure projects are delivered within established timelines, quality standards, and client expectations.
Monitor project health, identify risks, and implement mitigation strategies proactively.
Oversee project staffing, workload balancing, and resource allocation.
Manage escalations and provide guidance on complex review decisions and project challenges.
Maintain accurate project tracking, reporting, and status communication.
Client & Stakeholder Management
Independently lead client meetings, status calls, project discussions, and internal stakeholder communications.
Build and maintain strong relationships with clients and cross-functional teams.
Act as the primary escalation point for project-related concerns.
Present project updates, operational metrics, risks, and recommendations to senior leadership and clients.
Training & Talent Development
Develop and execute training programs to enhance technical, operational, and leadership capabilities within the team.
Identify skill gaps and implement targeted development plans.
Ensure team members remain current on industry trends, client requirements, and review best practices.
Support onboarding and knowledge transfer initiatives for new team members.
Hiring & Workforce Planning
Participate in hiring strategy, recruitment planning, candidate interviews, and selection processes.
Partner with leadership and recruitment teams to identify staffing needs and workforce requirements.
Support succession planning and talent pipeline development.
Process Improvement & Innovation
Drive continuous improvement initiatives to enhance quality, efficiency, productivity, and client satisfaction.
Identify opportunities for automation, workflow optimization, and operational improvements.
Collaborate with technology and operations teams to implement innovative solutions.
Contribute to strategic initiatives that support the growth and scalability of the Cyber Review business.
Required Skills & Competencies
Strong leadership and people management skills.
Excellent verbal and written communication skills.
Exceptional stakeholder and client management capabilities.
Strong project management, planning, and organizational skills.
Ability to manage multiple priorities and competing deadlines.
Analytical mindset with strong problem-solving abilities.
Technically proficient with the ability to quickly learn and adapt to new technologies and workflows.
Strong decision-making and risk management capabilities.
Positive attitude, ownership mentality, and collaborative approach.
Preferred Attributes
Self-motivated and capable of working with minimal supervision.
Strategic thinker with a focus on operational excellence and business growth.
Innovative mindset with a passion for driving change and improving processes.
Strong team player who fosters collaboration across departments.
Proven ability to scale teams, improve operational performance, and successfully manage complex review engagements.
Success in This Role
The successful candidate will:
Independently manage CIR and Complex Review operations.
Deliver high-quality projects while meeting client expectations and deadlines.
Build and develop high-performing teams.
Drive innovation, process improvements, and operational efficiencies.
Serve as a trusted leader for clients, stakeholders, and team members.
Contribute to the continued growth and success of the Cyber Review organization.
Epiq Leadership Compass
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
Focus on employee engagement
Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.