Nationwide Remote, United States of America
Remote only
Not Available
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
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***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
We are looking for a hands-on Data Reliability Engineer to own the reliability, stability, and operational excellence of our AWS-based data platform.
This role is focused on operating, troubleshooting, and improving production data systems, ensuring that data pipelines and analytics platforms are resilient, performant, and meet business-critical SLAs.
You will work closely with data and platform engineering teams to diagnose issues, resolve production incidents, and influence better design and operational practices across the data ecosystem.
What You Will Do
Own the reliability and stability of production data pipelines and data platform services
Diagnose and resolve data pipeline failures, delays, and data quality issues in production environments
Investigate issues across distributed data systems (e.g., Spark/EMR workloads, ingestion pipelines, warehouse performance)
Lead or support incident response, including triage, mitigation, and long-term resolution
Perform root cause analysis (RCA) and implement durable fixes to prevent recurrence
Define and improve data SLAs (freshness, latency, completeness) and ensure adherence
Design and enhance monitoring, alerting, and observability for data systems
Develop automation and tooling to reduce operational toil and improve system resilience
Contribute to disaster recovery (DR) and resiliency planning, including backup validation and recovery workflows
Partner with engineering teams to improve pipeline design, reliability, and operational readiness
Create and maintain runbooks, SOPs, and operational documentation
Participate in occasional off-hours support for production data systems when required
What You Will Bring
Minimum 5 years of experience working with production data platforms in AWS environments
Prior experience building data pipelines and seeing them through production, including exposure to real-world failures and operational challenges
Strong experience with Python and SQL in real data systems
Hands-on experience troubleshooting distributed data processing systems (e.g., Spark/EMR, Redshift, streaming systems)
Proven ability to debug and resolve production issues in data pipelines and data platforms
Experience with AWS data services (such as EMR, Redshift, DynamoDB, S3, or similar)
Experience handling production incidents and performing root cause analysis
Strong problem-solving mindset and ability to work through ambiguous production issues
What Will Set You Apart
Experience handling real-world data issues such as pipeline delays or failures
Experience with backfills and reprocessing
Experience with late-arriving or incomplete data
Experience improving observability and alerting specifically for data systems
Experience influencing or guiding data pipeline reliability and operational practices
Exposure to streaming/event-driven systems (Kafka, Kinesis, CDC patterns)
Experience with disaster recovery, backup validation, and resiliency testing
Strong communication during incidents with both technical and non-technical stakeholders
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Base Salary Range
$87,400.00 - $123,400.00The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer • Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
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