If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.
Posting Period:
June 02, 2026 - Until FilledEmployee Type:
NEASO NEA Staff Organization, OO114 Information Technology Services Department (ITS)Position Type:
Term (Fixed Term)Salary Range:
$83,141.00 - $127,427.00Rank:
NEASO Rank 6Position Details:
GENERAL SUMMARY: This 2-year TERM position provides ongoing support and administration for the NEA suite of field tools which includes NEA VAN, EveryAction, Mobilize America and others.
MINIMUM EDUCATION, EXPERIENCE & CERTIFICATION/TRAINING REQUIREMENTS:
Bachelor’s degree in Computer Science, Information Systems Management, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.
Three years of experience in data systems and support.
Ability to use and navigate VAN, EveryAction, Mobilize America and other field tools.
Skill in using spreadsheets and SalesForce Case Management.
Exceptional problem solving skills.
Ability to communicate effectively with technical and non-technical staff.
ESSENTIAL FUNCTIONS OF THE JOB: (NOTE: Most but not necessarily all of the following functions will apply to all positions included under this job description.)
Ability to collaborate with colleagues, subject matter experts and vendors to resolve complex issues related to field tools.
Provide technical support to NEA and affiliate staff on the field tools.
Work with third party vendors to develop and/or integrate their applications.
Collaborate with the data processing team to ensure data is entering the field tools correctly.
Collaborate with the reporting & analytics team to ensure data is available for accurate reporting.
Stays current on emerging software technologies, methodologies and products as they become available, working to apply these new technologies to projects as the needs arise; evaluating software products and technologies to satisfy business needs.
OTHER JOB DUTIES:
Edit and write documents for use by NEA.
Perform other duties as required.
SELECTION CRITERIA: Tier 1 (Essential): Significant experience with membership and/or voter file data systems with a high priority placed on experience with VAN, Catalist I/O, or EveryAction. Experience using Salesforce Cases case management. Experience troubleshooting data synchronization across multiple systems. Demonstrated ability to handle multiple complex issues simultaneously under stringent timeframes with changing priorities. Ability to communicate effectively with technical and non-technical staff. Tier 2 (Significant): Strong writing and editing skills. Knowledge of the current political climate and NEA’s role in the upcoming elections. Tier 3 (Desirable): Knowledge of the Center for Innovation and Technology’s strategic focus, mission and programs.
SUPERVISION RECEIVED: The work is normally carried out under moderate supervision and work is reviewed as it progresses.
WORKING CONDITIONS: Work in office environment with frequent computer usage. Occasional overnight travel. Job is sedentary.
In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves skill in using a computer and/or laptop; oral and written communication skills; skills in proofreading and editing; use of clear and articulate speech; interpersonal relations skills; reasoning and problem-solving skills; ability to work in a fast-paced environment; ability to sit for long periods, stoop, bend, reach and carry light materials (up to 10 lbs.); and ability to travel by various methods of transportation, e.g., airplane, car.
NEA is an equal opportunity/affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. Know Your Rights: Workplace Discrimination is Illegal. To apply for this position or to search for other openings, please go to our jobs page at Careers at NEA (myworkdayjobs.com)
NEA Participates in E-Verify. Read more here E-Verify Participation & Right to Work.
NEA complies with the DC Wage Transparency Act of 2023.