Decision Insights Analyst

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients: 

• Here For You (An attitude of service, empathy, and availability) 
• Own It (Drive and ownership) 
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges) 

Join our team and make a positive impact on the lives of others! We are looking for a Decision Insights Analyst.

Department & Position Overview: 

As a Decision Insights Analyst, you’ll be a core member of our Data Analytics team, responsible for turning data into insight and insight into action.

This role will work at the intersection of analytics and data science to prepare and structure data, build advanced models, and interpret results with suggested actions to drive impact across our Marketing, Product, Operations, and Workforce teams.

Every Day You Will: 

• Insight Generation

  • Analyze large, complex datasets to answer key business questions and identify actionable trends & insights
  • Build robust SQL queries, data pipelines, and ad hoc analyses to support cross-functional initiatives
  • Collaborate with stakeholders to scope projects, structure analyses, and translate findings into clear business recommendations

  Modeling & Advanced Analytics

  • Develop predictive models and statistical analyses to forecast key outcomes, supporting decision-making
  • Apply advanced analytics techniques (e.g., regression, clustering, forecasting) to support workforce planning, marketing optimization, and service design

  Reporting & Enablement

  • Build and maintain dashboards and data tools to democratize access to insights
  • Help ensure data quality, consistency, and governance across the analytics ecosystem
  • Document your work and contribute to team-wide knowledge sharing and best practices

 Ideal Candidate Will Possess: 

• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects effectively
• Proven track record of strong customer focus and adaptability, with a strong attention to detail and problem-solving abilities
• Effective written and verbal communication skills with the ability to engage with diverse audiences
• A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience
• Technical proficiency with the ability to navigate through multiple systems, while maintaining attention to detail and data accuracy
• Demonstrates fluency over all tools and resources specific to the role
• Ability to embrace change and departmental growth in an evergreen environment
• 5+ years of experience in data analysis, data science, or business analytics roles
• Bachelors or Masters Degree in Statistics, Computer Science, Economics, Engineering, or a related field
• Strong SQL and working knowledge of Python or R
• Experience in building dashboards in Tableau or other BI tools
• Experience analyzing and integrating multiple data sources for analytics such as Salesforce/ other CRM platforms & Google Analytics 
• Google Ads would be a nice-to-have

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.