Desktop Systems Specialist

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description:

Overview

We are seeking a highly skilled Desktop Systems Specialist to join our team in Gyeonggi-Do.

The successful candidate will be responsible for providing IT support and maintaining desktop systems.

Key Responsibilities:

Provide technical support to end-users for desktop systems, software, and hardware

Install, configure, and maintain desktop systems and peripherals

Troubleshoot and resolve desktop system issues

Collaborate with other IT teams to ensure system compatibility and integration

Develop and maintain documentation for desktop systems and procedures

Assist with the implementation of new desktop systems and technologies

Manage office access control systems, including door entry systems and employee access badges

Administer employee ID badges and access permissions

Coordinate office facilities support and maintain office equipment and supplies

Requirements:

Bachelor's degree in Computer Science or related field

Minimum of 1 years of experience in IT support and desktop system administration

Strong knowledge of desktop operating systems, software, and hardware

Excellent troubleshooting and problem-solving skills

Ability to work independently and as part of a team

Strong communication and interpersonal skills

Has moderate English speaking and writing skills

Skills:

Collaboration, Communication, English Language, English Writing, Information Technology (IT), Information Technology (IT) Services, Information Technology (IT) Support, Information Technology (IT) Support Services, Information Technology (IT) Systems Support, IT Customer Support, IT End User Support, IT Hardware Support, IT Service Support, IT Software Support, Korean Language, PC Technology

Education & Experience:

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required