Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
DevOps – Senior Associate (6–9 Years) Our Analytics & Insights Managed Services team brings a unique combination of industry expertise, technology, data management and managed‑services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design, build, and operate the next generation of data and analytics solutions as an Associate.
Job Requirements and PreferencesBasic Qualifications
Minimum Degree Required:
Bachelor’s Degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field
Minimum Years of Experience
- 6–10 years of professional experience in analytics, data science, or business intelligence roles
- Preferred Qualifications
Degree Preferred:
Master’s Degree in Engineering, Statistics, Data Science, Business Analytics, Economics, or related discipline
Preferred Fields of Study
- Data Analytics/Science, Statistics, Management Information Systems, Economics, Computer Science
- Preferred Knowledge & Skills
- As a Senior Associate in DevOps Engineering, you’ll design, implement, and optimize CI/CD pipelines, cloud-native automation, and data pipeline services across AWS, Azure, and GCP. You’ll collaborate with architects, data engineers, developers, and stakeholders to enable reliable, secure, and scalable delivery pipelines while mentoring junior associates and ensuring adherence to best practices. Your role will balance hands-on engineering with technical leadership responsibilities.
- Cloud Platforms & DevOps Engineering
- Design, implement, and maintain CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure DevOps
- Manage version control systems (Git) and enforce branching, merging, and release strategies
- Implement advanced deployment strategies (blue-green, canary, rolling) for high-availability workloads
- Integrate automated testing, compliance checks, and quality gates into pipelines
- Data Pipeline Services
- Build and maintain automated data pipelines across AWS, Azure, and GCP services
- Implement orchestration frameworks for ETL/ELT workflows (Airflow, Data Factory, Glue, etc.)
- Automate provisioning of data services (Databricks, BigQuery, Redshift, Synapse, S3, Storage Accounts)
- Ensure scalability, data governance, and compliance for multi-environment deployments
- Continuous Delivery & GitOps
- Implement GitOps practices (ArgoCD, Flux) for declarative deployments and environment consistency
- Manage automated release pipelines with approvals, gates, and rollback strategies
- Collaborate with development and data engineering teams to ensure end-to-end delivery automation
- Scripting & Automation
- Develop automation scripts using Python, Bash, or PowerShell for repetitive and operational tasks
- Create reusable modules and templates to accelerate onboarding and project delivery
- Troubleshoot and optimize automation workflows for performance, scalability, and reliability
- Security, Compliance & Monitoring
- Manage secrets and credentials securely using Vault solutions or cloud-native secret stores
- Integrate DevSecOps practices (static code analysis, vulnerability scans, compliance policies) into pipelines
- Configure monitoring and logging solutions (CloudWatch, Azure Monitor, GCP Operations Suite, Prometheus, Grafana)
- Implement proactive alerting, dashboards, and incident management practices
- Containerization & Orchestration (Nice-to
- Have)
- Build, publish, and manage Docker images for microservices and applications
- Deploy and maintain Kubernetes clusters (AKS, EKS, GKE) with Helm charts and policies
- Configure scaling, monitoring, and self-healing workloads within Kubernetes
- Infrastructure as Code (IaC) (Nice-to
- Have)
- Develop and manage cloud infrastructure using Terraform, CloudFormation, or Bicep
- Standardize infrastructure modules to enable consistency across multiple environments
- Embed security and compliance policies into IaC workflows
- Agile Delivery & Collaboration
- Act as a technical lead, reviewing automation scripts, pipelines, and infrastructure templates
- Partner with developers, QA, and data engineers to deliver end-to-end solutions
- Provide technical input during sprint planning, architecture, and design discussions
- Drive adoption of DevOps practices across agile delivery squads
- Documentation & Knowledge Sharing
- Maintain detailed documentation for CI/CD pipelines, automation scripts, and infrastructure templates
- Create runbooks, troubleshooting guides, and reusable patterns for production support teams
- Conduct knowledge-sharing sessions and peer reviews across delivery teams
- Soft Skills & Leadership Readiness
- Strong problem-solving and analytical skills with a focus on automation, scalability, and resilience
- Ability to explain DevOps, cloud, and data concepts to technical and non-technical stakeholders
- Mentorship and leadership skills to coach junior associates and guide delivery teams
- Ownership mindset with accountability for delivery quality, cost efficiency, and stakeholder satisfaction
Travel Requirements
Not Specified
Job Posting End Date
