Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, FX, investments, insurance, payment, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
- Drive digital development for digibank by ensuring it has superior customer journey that meets with customer needs.
- Act as primary liaison between the digibank delivery, digibank tech and business/product owners.
- Ensure the delivery of digital journeys is aligned with the bank's overall strategy.
- Develop Customer Journey together with CE, UI/UX, Business/prod
- Manage and enhance the digital wealth platform to provide a seamless and personalized customer experience.
- Collaborate with cross-functional teams to identify and implement innovative digital solutions to address customer needs.
- Analyze customer behavior and feedback to continuously improve the digital platform and services.
- Ensure the digital platform is compliant with regulatory requirements and industry best practices.
- Contribute to the development of the bank's digital strategy and roadmap for the Consumer Banking Group.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Have experience in digital product management, with a focus on financial and investment services.
- Proven track record of delivering successful digital projects and enhancing customer experience.
- Strong understanding of digital banking industry, customer behavior, and emerging digital trends.
- Excellent problem-solving, analytical, and critical thinking skills.
- Proficient in project management, stakeholder management, and cross-functional collaboration.
- Ability to work in a fast-paced, dynamic environment and adapt to changing business requirements.
- Excellent communication and presentation skills to effectively convey complex information to various stakeholders.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Capital Place Branch
Job:
Digital
Schedule:
Contract (Fixed Term)
Employee Status:
Full time
