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Remote, Oregon, United States
Remote only
About Hello Heart:
Hello Heart is on a mission to make heart attacks a thing of the past.
We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models.
This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.
About the Role:
Hello Heart is currently looking for a Director, Client Strategy and Growth, to join our growing Customer Experience Team. As a leader within Hello Heart, you will be at the forefront of virtual care helping clients empower their members to improve their heart health and reduce costly events like heart attacks and strokes.
Your role will specifically focus on client retention and growth, collaboratively developing the client strategy to nurture the relationships in your assigned book of business.
With your clients and their consultants, you will need to develop deep relationships to truly understand their overall strategy / priorities and help shape our program to deliver on their needs. Internally, you will need to closely collaborate with marketing, our growth, and client success teams to drive awareness of, interest in, and retention & expansion of Hello Heart to their clients.
As a leader within the organization, you will be responsible for bringing market and client feedback into the company. You will work with product, clinical, operations, and others to inform their direction that enables you to grow and maintain our relationships across our portfolio.
This is a fully remote position reporting to the Senior Director, Client Strategy & Growth
Responsibilities:
Qualifications:
The US base salary range for this full-time position is $185,000.00 to $210,000.00 Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
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