Position Summary
The Director, Cloud & Infrastructure provides strategic and operational leadership for the teams responsible for enterprise networking, cloud platforms, servers, and other core IT infrastructure. This role develops the infrastructure strategy and roadmap, leads and develops technical staff, manages key technology partners, and oversees the delivery of reliable, scalable, secure, and cost-effective infrastructure services. The Director partners with business, application, cybersecurity, and technology leaders to align infrastructure investments and capabilities with organizational priorities.
Essential Job Duties & Responsibilities:
- Provide strategic and operational leadership for the server, cloud, infrastructure, and network teams; establish priorities, performance expectations, and accountability for results.
- Develop and maintain a multi-year cloud and infrastructure strategy, architecture roadmap, and investment plan aligned with organizational growth and business priorities.
- Lead, coach, and develop managers, engineers, and administrators; support workforce planning, succession planning, and the development of technical capabilities.
- Own the cloud and infrastructure operating and capital budgets, including forecasting, lifecycle planning, cost optimization, and vendor performance.
- Manage strategic technology partners that provide cloud computing, networking, data center, managed services, and other infrastructure services.
- Collaborate with stakeholders to define program and project scope, goals, deliverables, risks, and success measures, and provide clear communication throughout the project life cycle.
- Establish and govern enterprise cloud architecture standards, partnering with consultants and technology partners when specialized expertise is required.
- Ensure single sign-on (SSO) and appropriate identity and access controls are incorporated into enterprise solutions.
- Provide infrastructure leadership for business application integration efforts as needed.
- Ensure systems are protected by appropriate backup and recovery capabilities and oversee annual testing of the disaster recovery plan.
- Ensure highly reliable, available, scalable, and resilient infrastructure to support the organization, its offices, and projects in the field.
- Define and monitor service levels, performance indicators, capacity, availability, and operational risk; report results and drive continuous improvement.
- Benchmark and analyze infrastructure services and make recommendations to improve reliability, performance, security, scalability, and cost effectiveness.
- Develop and govern annual lifecycle and technology refresh plans for aging or unsupported infrastructure.
- Research and evaluate emerging technology trends and recommend practical adoption opportunities.
- Leverage monitoring and management platforms to measure and report on the availability, capacity, and performance of networks, cloud platforms, servers, and related systems.
- Ensure current documentation is maintained for network topology, cloud and infrastructure architecture, standards, procedures, and operational guidelines.
- Partner closely with Cybersecurity to ensure infrastructure architecture, configurations, access controls, and remediation activities align with security policies and risk-management priorities.
Qualifications:
- 12+ years of progressive technology experience focused on network engineering, systems administration, cloud technologies, infrastructure operations, and information security.
- 7+ years of people leadership experience, including responsibility for leading, coaching, developing, and motivating technical teams; experience leading managers or multiple technical disciplines preferred.
- Demonstrated experience developing infrastructure strategy, architecture roadmaps, lifecycle plans, budgets, and executive-level recommendations.
- Strong technical foundation designing, implementing, and operating reliable enterprise infrastructure solutions in hybrid environments.
- Career experience in a hands-on technical capacity, ideally in network engineering, systems engineering, or cloud infrastructure, followed by progressively broader leadership responsibility.
- Working knowledge of network and infrastructure security, including next-generation firewalls, IPS/IDS, application control, digital certificates, proxy technologies, load balancing, network access control, MFA, VPN, security monitoring, traffic analysis, DDoS threats, vulnerability management, and risk mitigation.
- Relevant technical or leadership certifications such as CCNP, CISSP, GIAC, CompTIA Security+, Microsoft Azure, AWS, Palo Alto Networks, or comparable credentials are preferred.
- Experience with Palo Alto Networks, Prisma Access, or similar enterprise networking and cloud-security platforms; prior implementation or operational leadership experience is preferred.
- Experience leading enterprise cloud platforms such as Microsoft Azure and AWS, including governance, architecture, operations, cost management, and partner oversight.
- Experience leading hybrid identity and infrastructure environments that include Active Directory and Microsoft Entra ID.
- Excellent program and project leadership skills, with demonstrated responsibility for large, complex, cross-functional technology initiatives.
- Experience managing operating and capital budgets, vendor relationships, contracts, service levels, and technology lifecycle investments.
- Excellent interpersonal and executive communication skills, with the ability to translate technical concepts, risks, trade-offs, and recommendations for employees and leaders at all levels.
- Proven ability to balance strategic planning with operational execution, manage competing priorities, and lead effectively in a dynamic environment.
- Excellent judgment, creative thinking, decision-making, and problem-solving skills.
Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
