Director, Head of Commercial Training

Legend Biotech is seeking a Director, Head of Commercial Training as part of the Commercial team based Remotely.

Role Overview

The Director and HEAD, Commercial Training will set the strategy, lead the design, and oversee execution of an enterprise commercial learning and capability-building approach, with compelling content for learners in Legend commercial field roles, as well as in-house personnel. 

This person will sit on the Extended LT and serve as a strategic advisor and integral partner to business operations and commercial leadership.  Key components of this role will include setting the commercial training strategy, leading execution through the training team and partners, developing and monitoring KPIs, and proactively addressing capability and knowledge gaps. 

Key Responsibilities

• Set the commercial training and capability-building strategy by identifying clinical, functional, and leadership knowledge gaps across the organization
• Build, develop, and lead a high-performing commercial training team by setting clear priorities, coaching talent, and creating accountability for the delivery of business-impacting learning programs.
• Lead cross-functional development of training programs that drive learning and field success across therapy area, product knowledge, account management, business acumen, customer engagement, and campaign execution. 
• Build strong cross-functional internal and external relationships with senior stakeholders, customers, and agencies. Gain alignment on enterprise capability priorities and ensure delivery of timely, high-quality, engaging, and practically applicable learning programs. 
• Establish and lead a high-performing network of agency and vendor partners to support Legend’s growth
• Own resource planning, prioritization, governance, and visibility of learning work programs to ensure the right cross-functional input, review, approval, and execution. 
• Accountable for developing, refining, and embedding a Learning Capabilities Measurement Plan that demonstrates the business and performance impact of learning modules, programs, and frameworks. 
• Anticipate and address capability gaps across commercial field teams by directing solutions through the training organization, cross-functional partners, or appropriate channels.
• Accountable for the strategy, development, and delivery of promotional training content, including materials and the copy approval process, for major Oncology events such as ASCO/ASH reviews and product launches.  
• Lead the strategy, planning, and delivery of ongoing clinical and sales skills training, including execution at key annual commercial events such as POA and FEM.
• Ensure all training is compliant and aligned with SOPs regarding customer interactions. 
• Ensure all facets of training (coaching reports, ride-alongs, knowledge checks, etc.) feed the development of curriculum.
• Maintain an external and customer-facing focus to evaluate innovative training and learning trends and translate them into scalable opportunities to strengthen commercial capabilities.

Requirements

• Bachelor’s Degree required, preferably in Business, Life Sciences, Organizational Leadership, Education, or a related field. Advanced degree (MBA, MS, or equivalent) preferred.
• 12+ years of progressive commercial experience in sales, clinical education, sales training, and/or marketing roles with demonstrated success in-market.
• 7+ years Oncology experience.
• 7+ years of training, capability-building, or commercial leadership experience.
• 5+ years of leading and managing a team.
• Demonstrated experience leading a commercial training function and developing and executing commercial capability strategies across field teams.
• Advanced knowledge of MS Office (Excel, PowerPoint, Word).
• Proven track record of setting strategy, leading teams, and partners, and attaining organizational and personal objectives.
• Proven track record of developing, mentoring, and driving teams toward commons goals and targets.
• Makes decisions that balance a variety of factors, sets a clear direction for others in times of uncertainty and change, and constructively challenges the conventional wisdom or accepted ways of doing things. 
• Maintains high standards of performance, and follows through on commitments.
• Executive presence and ability to influence senior internal and external stakeholders on issues that impact the business. 
• Demonstrated leadership in instructional design/adult learning, capability building, upskilling, and enterprise change initiatives.
• Strong ability to translate Legend’s Oncology therapy area strategy into commercial capability priorities that advance the organization's highest priorities.
• Strong portfolio, budget, resource, and program management skills with the ability to set priorities, establish governance, meet deadlines, and lead multiple strategic initiatives.
• Ability to lead effectively and collaboratively in a matrix environment, demonstrating excellent executive communication, interpersonal, facilitation, and negotiation skills.
• Ability to act with courage, foster teamwork, and create a speak-up culture that celebrates and fosters inclusion and diversity.
• Advanced degree in Business, Life Sciences, Organizational Leadership, Education, or a related field preferred.
• Experience leading a commercial training function or team within Oncology or a specialty pharmaceutical organization.
• Experience developing and executing enterprise-wide commercial capability strategies.
• Experience leading clinical and sales skills training for field-based commercial teams.
• Experience planning and delivering training at major commercial events, including POA, FEM, product launches, and national sales meetings.
• Experience establishing learning measurement frameworks and connecting training outcomes to field performance and business priorities.
• Experience managing agency partners, training budgets, and multiple concurrent learning initiatives.
• Experience supporting the launch or growth of an Oncology product preferred.

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