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New York, New York, United States
Hybrid
ROLE SUMMARY
This vital position is entrusted with crafting the strategy and design of patient services across the entire patient journey. Essential to ensuring our offerings meet the needs of both patients and healthcare providers, this role is responsible for developing comprehensive program strategies and service models at the asset and therapeutic area level, including copay and affordability assistance, hub support and operational excellence, and affordability strategies within patient programs. The role also continuously monitors the external healthcare landscape to identify emerging trends and opportunities, while driving performance management and ongoing optimization of patient support programs to ensure they deliver meaningful value and outcomes for patients, providers, and Pfizer.
This role reports to the PPS Specialty Care Business Unit Strategy Lead and is accountable for ensuring patient support strategies align with Business Unit and product objectives. The PPS Business Unit Strategy Team serves as the brand's dedicated partner for patient support, reimbursement, and affordability solutions, helping to deliver sustainable programs that meet the needs of patients, providers, and the business.
The ideal candidate will possess a deep understanding of the patient journey and the experiences of individuals receiving Pfizer's Specialty Care therapies. This role is responsible for shaping how Pfizer supports patients and customers from diagnosis through ongoing treatment, translating patient and customer insights into innovative support solutions and leveraging industry best practices, market intelligence, and vendor capabilities to optimize the overall experience and program performance.
ROLE RESPONSIBILITIES
As a vital member of our high-performing team, you will:
Program Strategy & Design
Copay & Affordability
Hub Support & Operations
Alliance / Partnership Management
Fulfillment Strategy
Landscape Monitoring
Brand Integration & Cross-Functional Partnership
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Other Job Details:
#LI-PFE
The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.


Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
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