Director, Product | Lab Archives

What We Need

We are looking for an experienced and commercially driven Director of Product to lead the product organization for LabArchives, which comprises three SaaS products primarily serving academic and federal customers:  Electronic Lab Notebook (ELN), Inventory, and Scheduler.. You will own the product strategy, roadmap, and results for a platform that thousands of researchers and research organizations rely on every day. You are an operational leader who is AI fluent and adopts AI in the product strategy.  You build a product team that delivers, a commercial owner who understands pricing, renewals, and growth, and a product thinker who earns the respect of engineering. You will work in an modified agile software development environment alongside engineering, sales, marketing, customer success, and the wider Dotmatics organization.

We want someone who treats product as a business, not just a backlog. You know how to turn customer needs, market signals, and company goals into a focused roadmap, then run the team and the process that delivers measurable customer outcomes.

In this role you will get to

• Own the vision, strategy, and multi-year roadmap for LabArchives, balancing the distinct needs of academic and federal customers working with the key internal stakeholders:  Enterprise and Customer Success, Sales, Engineering, and Business Leadership.
• Lead, coach, and grow the Product team setting clear expectations, building career paths, and raising the quality bar
• Own commercial outcomes for the product also including pricing and packaging
• Work with Sales, Marketing, and Customer Success on go-to-market planning, launches, positioning, competitive analysis, and sales enablement
• Build and run the operating rhythm for product: planning cycles, roadmap reviews, prioritization frameworks, and status and metrics reporting to executive leadership
• Define the KPIs for the product, such as adoption, retention, net revenue retention, customer satisfaction, and release quality, and use product analytics and customer data to make decisions
• Partner closely with engineering leadership on architecture, technical debt, scalability, performance, reliability, security, upgradability, and maintainability, and make informed tradeoffs between them
• Translate strategy into iterative epics and stories that maintain fidelity to the goal, continuously adapting to customer feedback to deliver value early and often, using data to refine scope and priorities as needed. 
• Guide product requirements for core ELN, Inventory, and Scheduler capabilities such as notebook authoring, data capture, collaboration, sharing and permissions, audit trails, search, and integrations
• Shape requirements specific to federal customers, including security and compliance expectations, procurement realities, data management and sharing requirements, and long-term records retention
• Evaluate where AI can create real value in the LabArchives suite of products, and bring it to market responsibly, based on market demands, while working with our internal AI strategy teams 
• Manage  integration partner relationships
• Speak with customers, partners, and funding or policy stakeholders, and represent the product at conferences, user groups, and executive briefings
• Be unrelenting and unremitting in maintaining a quality product. 

We are looking for people who have 15+ years of experience in software (SaaS) product management, including 8+ years leading product managers and owning a product or portfolio with commercial accountability. Ideally you will have a degree or higher education in Life Sciences, Chemistry, Biology, Computer Science, Engineering, or a related technical field, and experience with ELNs, LIMS, research data management, or other scientific software.

The Key Skills we are looking for:

• Product leadership of B2B enterprise SaaS products, with a track record of owning roadmap, delivery, and business results
• Leading, hiring, and developing product managers, and building a repeatable product operating model
• Commercial acumen: pricing and packaging, renewals and retention, ARR and net revenue retention, and go-to-market partnership with Sales and Marketing
• Credible, hands-on understanding of engineering: architecture, cloud infrastructure, security, scalability, release management, and technical debt tradeoffs
• Building and executing on product roadmaps and prioritization frameworks
• Working in flexible, Agile-like environments as part of a cross-functional team delivering on time and to specification
• Data-driven decision making using product analytics and customer feedback
• Senior stakeholder, executive, and client communication skills
• Fluency in collaborative documentation and backlog management tools
• Experience with integrating AI tools into daily workflows and into the product

You may also have experience in:

• Selling or supporting products in the education market, including higher education procurement, academic buying cycles, LMS integration (e.g. LTI), and accessibility requirements (WCAG, VPAT)
• U.S. federal customers, including security and compliance frameworks (e.g. FedRAMP, NIST 800-53, FISMA), contract vehicles, and public sector procurement
• Familiarity with research data management practices, data sharing and retention policies, and FAIR data principles
• Identity and access standards (SSO, SAML, OAuth), audit logging, and regulated data environments
• Managing products with multiple, separate customer bases, such as administrative and end-users.
• Hands-on work building AI-powered features in production, with an understanding of AI/ML security considerations for regulated and hardened environments
• Integrating with instruments, LIMS, data platforms, and other scientific systems through APIs
• Product led growth, self-service purchasing, or channel and reseller partnerships
• Working directly in or alongside an engineering team, or an engineering background
• Managing external vendors