Director, Website (AEM) Delivery & Implementation

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Director, Website (AEM) Delivery & Implementation to join our team at Bangalore/Mumbai, with the flexibility of a hybrid work schedule!

Job Responsibilities

• AEM Delivery Execution: Implement and enhance AEM components, templates, workflows, content services, DAM integrations, authoring capabilities, and application-level performance improvements per approved designs and centrally defined standards.

• Technical Implementation Planning: Translate the approved product roadmap and experience requirements into implementation plans, estimates, and sequencing for review and approval by U.S.-based platform and architecture leadership.

• Business Requirements & Solution Planning: Collaborate with the U.S.-based Website Product team to assess approved website capabilities, translate product requirements into technical solutions, propose implementation approaches for approval, assess feasibility and dependencies, and prepare delivery plans aligned with business priorities set by U.S. leadership.

• Architecture & Governance: Follow enterprise architecture, security, privacy, accessibility, and IT governance standards defined within the global governance framework, and support required reviews and controls.

• Release & Reliability: Coordinate release readiness, CAB inputs, rollback plans, production validation, and low-traffic-hour deployments; support incident response and root-cause resolution across India and US time zones.

• Cross-functional Collaboration: Work closely with global product owners, content strategy, UX/UI, analytics, personalization, QA, operations, and Adobe teams to support delivery of integrated customer experiences.

• Technical Backlog Execution: Maintain and execute a technical backlog, per priorities set by U.S.-based platform and product leaders, covering upgrades, technical debt, component reuse, performance, accessibility, automation, and platform resilience.

• Vendor & Stakeholder Coordination: Coordinate transition dependencies with external partners and communicate technical status, risks, recommendations, and trade-offs to U.S.-based senior stakeholders for their decisions.

• People Leadership: Supervise the day-to-day work of assigned AEM, front-end, and integration engineers under the direction of U.S. leadership; coordinate implementation activities across QA, CI/CD, product, and partner teams.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.

• 10 or more years of software engineering experience, including 7 or more years delivering enterprise AEM solutions and 3 or more years supervising or coordinating technical teams or complex platform programs.

• Deep knowledge of AEM 6.x or AEM as a Cloud Service, including Sling, OSGi, JCR, HTL/Sightly, Core Components, workflows, Dispatcher, caching, replication, and DAM capabilities.

• Adobe Experience Manager certification or comparable advanced AEM expertise.

• Experience with Adobe Target, Adobe Analytics or Customer Journey Analytics, Adobe Experience Platform, and enterprise DAM or personalization capabilities.

• Demonstrated experience supporting execution of an insourcing, vendor transition, platform migration, or major knowledge-transfer program with clear operational acceptance criteria.

• Experience working in Agile delivery across globally distributed teams and communicating technical concepts, risks, and trade-offs to business and technology stakeholders.

Preferred Qualifications

• Experience with regulated, healthcare, high-traffic, or multi-brand digital platforms and shared environments.

• Familiarity with e-commerce journeys, identity, consent, SEO, web analytics, and 24x7 production support models.

Skills & Competencies

• Strong execution mindset with a bias for action and hands-on delivery

• Deep understanding of enterprise web platforms, digital experience delivery, personalization, and customer experience technologies

• Strong analytical and problem-solving capabilities

• Ability to work cross-functionally across marketing, content, analytics, and technology teams

• Strong communication and stakeholder coordination skills

• Customer-first mindset with strong attention to detail

Additional Job Standards

• Hybrid work environment. Regular collaboration with teams in India and the United States is required.

• The role may occasionally support releases, incidents, or critical meetings outside standard local business hours.

• Functional Oversight & Direction: US Leader, SVP, Marketing for BLS & Digital Marketing Leader.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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