Atlanta, Georgia, United States
Onsite
Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.
POSITION OBJECTIVE:
This position is responsible for developing strategic leadership and business acumen skills of store managers to maximize store performance and profitability. They ensure all activities required to achieve their goals, including sales and profit objectives, customer service, associate investment and retention, payroll and operating expenses, asset prevention, and merchandise
presentation. This position leads a team in creating memorable customer experiences and building lasting relationships with both internal and external customers.
FUNCTIONAL RESPONSIBILITIES:
• Demonstrates excellent communication skills, a high level of integrity, fiscal responsibility, critical thinking, and leadership courage
• Strives to deliver consistent incremental business results by focusing on creating experiences and deepening relationships with our customers
• Accountable for optimizing top-line sales, bottom-line profitability, and EBITDA throughstrategic business planning across the district while enhancing the customer experience.
• Leverages customer feedback and insights to develop strategies to influence our selling culture and enhance the customer experience
• Develops and executes strategies that support new customer acquisitions, building relationships with the local community.
• Cultivates an environment that encourages self-accountability and drives their own professional development.
• Inspires teams to make decisions that are in alignment with company events and objectives and always in the best interest of our customer.
• Demonstrates strategic and collaborative leadership; is an influencer who takes smart risks and an innovative approach.
• Embodies the leadership and interpersonal savvy needed to attract, develop, and retain a high-performance team and build future bench.
• Stays current with the trends of the retail competitive landscape and brings innovative ideas and solutions to the business.
• Ensures visual execution directives and product placement within brand guidelines and maintains visual expectations as defined by brand’s visual flexing requirements. Models’ expectations on store visits and ensures district leadership’s capacity to merchandise, drive sales and elevate customer experience.
• Leverages reporting to maximize efficiencies within the district and apply appropriate solves/strategies/action plans.
• Ensures that stores maintain a solid foundation of operational excellence to maximize sales and profit and to minimize loss.
• Ensures compliance of all company policies and procedures as well as local, state, and federal employment law.
• Ensure consistent expense management and payroll control.
• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy: Maneuvering comfortably through complex policy, process, and peoplerelated organizational dynamics.
Courage: Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• Bachelor's Degree in a business/marketing concentration, strongly preferred
• 5 years of multi-store leadership experience within specialty retail preferred
• Ability to create memorable experiences, build trusting relationships, and foster an engaging, collaborative environment
• Demonstrated success driving results through strategic planning, operational execution, and employee inspiration
• Proven ability to network and maintain talent pool for recruitment; select and develop Store Management teams; develop bench strength; coach and counsel
• Demonstration of strong verbal and written communication skills; ability to express and logically articulate point of view while reinforcing company initiatives
• Ability to forecast and analyze business trends and function within payroll, shortage, and controllable expenses to maximize district performance and profitability
• Proven ability to assess market, share information with team, and translate understanding to impact district business
• Flexible to frequent travel, to include overnights
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is
subject to change.
PHYSICAL REQUIREMENTS:
Location:
Field Mgmnt-District 1003 ChicosEqual Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.