Dutch Wonderland Inn Lodging Maintenance Manager

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

The Maintenance Manager assists maintenance leadership in planning, managing, directing and controlling all aspects of maintenance and construction. This position is also responsible for managing expenses, labor and budgets, purchasing, and receiving for the maintenance department.

We are currently looking for a:

 

Dutch Wonderland Inn Lodging Maintenance Manager

Roles & Responsibilities:

 

Supervisory Duties:

· Manage all aspects of the Maintenance team and any other assigned departments

· Act as an approachable mentor and coach to all assigned team members

· Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities maintain constant vigilance over departmental spending and budgets

· Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit

· Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.

· Become knowledgeable of performing the essential duties of all maintenance positions and backfill these positions when needed

· Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.

· Ensure that all required meal and other breaks are being given in accordance with PA law

· Assist with team scheduling and timekeeping activities

Departmental Duties:

· Acts as trusted business partner and maintenance expert for park leadership, making improvement recommendations and highlighting concerns, as needed

· Maintain facility in compliance with OSHA, state regulatory agencies, and all other pertinent and applicable regulatory guidelines

· Oversee all major new construction projects using working knowledge of state and local guidelines/restrictions

· Directs and coordinates activities of maintenance team members engaged in repair, maintenance and installation of machines, tools, and equipment of building, and grounds.

· Reviews job ordered to determine work priorities.

· Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.

· Coordinate vendor contacts, solicit bids, and order maintenance-related goods and supplies.

· Conduct daily and frequent site inspections to ensure that the maintenance department meets the highest possible standards of safety, courtesy, cleanliness, and efficiency.

· Oversee the maintenance of the physical property to ensure safe operations and minimal downtime and good appearance at the lowest possible cost.

· Coordinate new projects and acts as project manager, when needed.

· Participate in the Maintenance and Park Duty Manager rotation for the park during the operating season, if needed

· All other duties as assigned by leadership

Education and Experience:

· High School diploma, GED, or equivalent

· Bachelor’s degree in Engineering or related discipline preferred Equivalent work experience will also be considered

· 3–5 years of previous experience in a hotel or hospitality environment, managing building maintenance, guest facilities, and capital improvement projects. · 2+ year of previous supervisory experience, preferably in a maintenance capacity

· Previous project management experience preferred

Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

· Must be at least 18 years of age to comply with PA Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays, open to close

· Must possess a valid driver’s license and a good driving record

· Must possess strong mechanical aptitude and ability to utilize a variety of hand and power tools in a safe and effective manner, including landscaping equipment

· Strong background in mechanical, electrical, pumps, motors, hydraulics, pneumatics, plumbing and carpentry highly desired.

· Ability to read and comprehend ride maintenance manuals, blueprints, schematics, and technical drawings

Physical Requirements:

· Ability to stand, walk, stoop, twist, kneel, bend, climb, or squat for long periods of time

· Ability to remain sedentary for extended periods of time, while using a computer

· Ability to remain on feet for majority of the workday

· Ability to carry, push, pull, lift, and hold objects weighing 75 pounds or more

· Ability to work in all non-conventional areas of the property, including in confined spaces or above ground-level, on scaffolds, ladders, and manlifts

· Ability to consistently use hands to grasp, control, move objects/tools

· Ability to see differences between colors and brightness

· Ability to see details of objects that are more than a few feet away

Working Conditions:

· This role will be based in both an office setting as well as outdoor Park environment

· Subject to frequent interruptions and requests that may require reprioritization of activities

· Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

· Subject to constant repetitive motion, high noise levels, vibrations, motorized equipment, and exposure to various chemicals and greases

· Subject to bloodborne pathogens Proper PPE is required in these situations.

· Subject to working at significant heights greater than 50 feet

Team member benefits:

 

Why Palace Entertainment?

We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. Palace Perks and Benefits:

· Competitive compensation

· Management Incentive Plan

· Comprehensive health and wellness package

· 401k Savings and Investment plan

· Free admission to Palace Parks in the continental US

· Generous vacation and sick time

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

If you’re ready to join our amazing team, please visit our website at www.palaceentertainment.com -- “Work With Us” tab -- to explore all of our open positions and exciting opportunities.