E-Commerce Photographer

POSITION SUMMARY

The E-Commerce Photographer is responsible for creating high-quality, accurate, and visually compelling product photography for use across the museum’s e-commerce and digital platforms. This role supports the presentation of retail merchandise by producing consistent imagery that reflects established brand and visual standards.

RESPONSIBILITIES

• Photograph retail merchandise for e-commerce, digital marketing, and other online platforms. 

• Set up and operate cameras, lighting, backdrops, and other studio equipment to produce consistent, high-quality product images. 

• Capture multiple product views, including front, back, side, detail, packaging, and other required angles. 

• Style and position merchandise to accurately represent product features, scale, color, texture, and details. 

• Maintain consistency in lighting, composition, cropping, backgrounds, and overall image quality across product categories. 

• Perform basic post-production, including color correction, cropping, exposure adjustments, resizing, and minor image cleanup. 

• Prepare, name, organize, and deliver digital image files according to established e-commerce specifications and workflows. 

• Partner with E-Commerce and Retail Merchandising team to prioritize products based on launch dates, inventory availability, campaigns, and business needs. 

• Maintain photography equipment and keep the studio and workspace organized, clean, and ready for production. 

• Track photographed products and completed assets to support an efficient product-to-site workflow. 

• Ensure product photography accurately represents merchandise and meets established brand standards. 

• Assist with lifestyle, promotional, or other photography projects as needed. 

 

CORE COMPETENCIES

Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.  

  

Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.  

  

Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.  

 

Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.  

  

Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely.  

  

Building Trust & Relationship Management  

• Accountable Ownership and clearly shares information and the "why" behind decisions.  

• Asks for and values the opinions of others. Displays empathy when listening.  

• Acknowledges when trust has been broken and focuses on rebuilding.  

• Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively.  

  

Accountable Ownership  

• Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally.  

• Recognizes when they are not approaching a situation with accountability but instead with a blame mindset.  

• Takes accountability for assigned tasks and executes on deliverables in a timely manner.  

  

Strategic Alignment & Execution  

• Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.  

• Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.  

• Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.  

PHYSICAL REQUIREMENTS 

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  

 

• Ability to stand and walk for extended periods, up to 8 hours per shift.  

• Ability to move throughout multiple Museum locations, including galleries, theaters, outdoor spaces, and other public areas.   

• Ability to maintain an active and visible presence while providing exceptional guest service.   

• Ability to work in a high-volume, public-facing environment with large groups of guests, including school groups, tours, special events, and peak attendance periods, while maintaining professionalism, situational awareness, and composure.   

• Ability to frequently bend, reach, stoop, kneel, crouch, and climb stairs as needed.   

• Ability to occasionally lift, carry, push, and pull items weighing up to 25 pounds, including wheelchairs, stanchions, signage, guest service equipment, and other operational materials.   

• Ability to communicate clearly and effectively with guests and colleagues in person, by telephone, and over two-way radio.   

• Ability to work both indoors and outdoors in varying environmental conditions.   

• Ability to maintain awareness of guest activity and surrounding conditions while monitoring galleries, queues, and public spaces.  

QUALIFICATIONS

• 1–3 years of professional photography experience, preferably in e-commerce, retail, product, commercial, or studio photography. 

• Digital portfolio demonstrating strong product photography and post-production skills. 

• Proficiency with DSLR or mirrorless camera systems, professional studio equipment, and strobe lighting. 

• Proficiency with Adobe Photoshop, Lightroom, Capture One, or comparable photography software. 

• Experience with post-production, including color correction, cropping, image optimization, resolution, and file preparation. 

• Experience managing high-volume photography workflows and large product catalogs. 

• Strong attention to detail with the ability to maintain consistent visual and brand standards across product imagery. 

• Strong organizational, file-management, and time-management skills with the ability to meet production deadlines. 

• Ability to collaborate effectively with creative, retail, merchandising, and e-commerce teams. 

• Experience photographing retail merchandise in an e-commerce environment preferred. 

• Must provide and use personal camera equipment.