Emerging Technology Intern

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family’s culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

As an Emerging Technology Intern, you will support efforts to drive the successful adoption of emerging technologies and ongoing process improvements using AI and other agentic technologies. This role will help strengthen understanding and adoption of technology-enabled changes across the SETF environment by combining business acumen, technology knowledge, and effective communication.

Responsibilities:

• Collaborate with supported business teams to identify opportunities for process improvement through technology, including AI.
• Help write, review, validate, and retire SC Knowledge Articles in support of upcoming AI proof-of-concept efforts.
• Serve as a change advocate by helping socialize the positive aspects of technology and process changes within the SETF environment.
• Support efforts to build understanding and adoption of emerging technologies across varying levels of technology knowledge.
• Apply an understanding of customer service and business goals to help identify opportunities where technology can streamline processes.
• Contribute to the team’s broader strategy and implementation efforts related to AI and other emerging agentic technologies.

Qualifications:

• The ideal candidate will be actively enrolled in a Bachelor’s, Master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Must have completed at least one semester of coursework.
• Pursuing a degree that combines business and technology disciplines; interdisciplinary or dual-focus programs are preferred.
• Strong business acumen combined with an interest in and aptitude for technology; a Computer Science major is not specifically required.
• Demonstrated curiosity and a desire to learn about new technologies, processes, and ways of working.
• Ability to communicate effectively with stakeholders across varying levels of technology understanding.
• Interest in applying technology to customer service, business goals, and process improvement.
• This is a full-time position with flexible working arrangements depending on the business need.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.