Role Overview
In this role, you will be responsible for system design support, configuration, integration, testing, troubleshooting, and commissioning across project delivery. You will work closely with project managers, technical managers, construction teams, commissioning engineers, clients, and third-party vendors to ensure each solution is delivered to specification, aligned with project requirements, and executed with a strong focus on quality and safety.
Key Responsibilities
- Develop and review system architecture, security system designs, device schedules, and technical specifications.
- Prepare technical submissions and supporting project documentation, including shop drawings, as-built drawings, operation manuals, maintenance documents, and programming matrices.
- Ensure correct specification and material ordering based on project requirements.
- Ascertain design needs and help develop project scope and specifications.
- Collaborate with customers, SM/PM, and relevant parties to monitor work progress and support expedited installation.
- Inspect, set up, test, and commission electronic security system installations, including access control, CCTV, intrusion alarm, intercoms/public address, and electronic lock and key systems.
- Support factory acceptance testing (FAT), site acceptance testing (SAT), pre-commissioning activities, and troubleshooting.
- Identify and resolve system configuration issues, software-related issues, integration challenges, and technical queries.
- Promote and follow company health and safety policies and procedures throughout project operations and client contracts.
- Carry out proactive customer relations and provide onsite support when needed.
How You Will Do It
- Own outcomes with accountability, safety, and integrity in every stage of project execution, from engineering and configuration to testing and handover.
- Stay close to the work and remove obstacles for customers by tracking issues early, coordinating with stakeholders, and keeping delivery moving.
- Improve every day through candor and practical problem-solving when resolving design gaps, configuration issues, and commissioning challenges.
- Win as one team by working collaboratively with project managers, technical teams, construction partners, engineers, clients, and vendors.
- Use clear documentation and structured technical communication to keep scope, progress, and acceptance criteria aligned.
- Apply a disciplined, hands-on approach to installation verification, testing, and issue resolution so the final system performs as intended.
Qualifications
- Bachelor’s degree from a reputable university in Electronics, Computer Science, Instrumentation, or Industrial Engineering.
- At least 5 years of relevant experience in installation, configuration, or servicing one or more of Lenel OnGuard, CCURE 9000, HID, AMAG, BVMS, Interlogix, PIDS, DSC, or Kantech.
- Experience with enterprise security platforms such as Software House, LenelS2, Gallagher, Genetec, Milestone, Senstar, and Traka.
- Strong English proficiency in reading, writing, and conversation.
- Computer literacy and networking knowledge, including MS Windows, Linux, Office, LAN, and Fiber Optic.
- Experience in civil and electrical construction works.
Nice to Have
- Certification in Lenel OnGuard, CCURE 9000, AMAG, or BVMS.
- Experience in AutoCAD or Revu BlueBeam.
- Strong interpersonal skills with the ability to work independently and in a team environment.
- Excellent organizational and problem-solving skills.
- Ability to communicate with vendors and make decisions using industry-standard knowledge.
- Ability to provide technical assistance as needed to related parties.
- Willingness to travel domestically and internationally.
Why Join Us
Join a collaborative team where safety, quality, and customer responsiveness matter. This is an opportunity to contribute to important security projects, work with experienced professionals across multiple disciplines, and build your technical expertise in integrated electronic security systems.
If you are ready to help deliver secure, reliable solutions for critical environments, we would like to hear from you.
