Melbourne, Victoria, Australia
Onsite
Clipbook is seeking a detail-oriented, client-focused Enterprise Intelligence Associate to play a critical role in ensuring the success of our enterprise customers. You’ll be at the front lines of delivering real-time media intelligence, insights, and strategic value to some of the most influential organizations in public affairs, government, and advocacy.
Roles and Responsibilities:
Own the quality control process for daily media reports and dashboards—ensuring every deliverable meets the highest standards of clarity, insight, and impact.
Serve as a trusted point of contact for client feedback, collaborating to refine reporting strategy and align deliverables with evolving goals.
Support special projects to improve customer delivery systems, including new workflows for engagement, feedback, and reporting optimization.
Collaborate cross-functionally with product, success, and leadership teams to champion the voice of the client.
Take initiative on other high-priority assignments in a fast-evolving environment.
Other duties as assigned.
Strong Candidates Will Have:
Exceptional attention to detail and a passion for delivering polished, strategic work to sophisticated clients.
Strong written and verbal communication skills, with the ability to distill complex media coverage into clear, actionable insights.
Proven ability to manage deadlines and juggle competing priorities in a high-growth, high-velocity setting.
Energetic, proactive, and excited to grow with a mission-driven team reshaping how leading institutions engage with media intelligence
Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
Some familiarity with the communications, media, or PR space.
Bachelor's Degree
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