At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.
Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.
No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!
We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.
SUMMARY
The ERP & MES Systems Specialist will provide operational support and optimization for the Yonyou U9 ERP system and Black Lake MES (Manufacturing Execution System) at the Jiujiang manufacturing facility. This role ensures seamless integration between business and manufacturing systems, partners with production and support teams, and collaborates with global IT to drive system reliability, implement enhancements, and support manufacturing excellence.
This position is critical to ensure smooth operations between our business planning systems (U9 ERP) and shop floor execution (Black Lake MES). You'll be the bridge between IT and Manufacturing, ensuring data flows seamlessly from customer order through production execution to delivery.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
ERP System Support (Yonyou U9)
- Provide day-to-day operational support for Yonyou U9 ERP system
- Support key modules including Plant Maintenance, Procurement, Warehousing, Inventory, Finance, and Production Planning
- Perform system configuration, troubleshooting, and user support
- Monitor system performance and data integrity
- Manage user access, security roles, and permissions
MES System Support (Black Lake)
- Administer and support Black Lake MES platform for production execution
- Support shop floor operations including work order management, quality control, material tracking, and production reporting
- Configure workflows, forms, and dashboards based on manufacturing requirements
- Troubleshoot MES issues and coordinate with Black Lake vendor support
- Train production teams on MES functionality and best practices
System Integration & Data Management
- Ensure seamless data flow and integration between U9 ERP and Black Lake MES
- Monitor integration points for production orders, inventory movements, quality data, and production reporting
- Troubleshoot data synchronization issues between systems
- Support API connections and data interfaces
- Maintain data accuracy across both platforms
Business Process & Continuous Improvement
- Collaborate with Manufacturing, Quality, Maintenance, Procurement, and Warehousing teams to understand requirements
- Translate business needs into system configurations and solutions
- Design, test, and implement system enhancements following best practices
- Document system configurations, processes, workflows, and procedures
- Identify opportunities for automation and process optimization
Training & User Support
- Provide training and ongoing support to key users across manufacturing and support functions
- Develop and maintain training materials, user guides, and SOPs
- Support change management for system updates and new implementations
- Act as first point of contact for system issues and user questions
Project Coordination & Collaboration
- Participate in IT projects including system upgrades, new module implementations, and process improvements
- Collaborate with global IT teams on standardization initiatives and best practices
- Coordinate with vendors (Yonyou, Black Lake) for technical support and system updates
Support new site integrations and system rollouts
QUALIFICATIONS & EXPERIENCE
- Minimum 5+ years of experience operating ERP Systems and Plant Maintenance Modules or other similar systems is required in a manufacturing environment
- Strong Project leadership/management experience
- Experience in implementing new processes and trends in the organization
- Must have previous experience with either YonYou or Kingdee ERP
- Experience with Salesforce, WorkFront and MS SQL is a plus
- Basic understanding in Cisco network equipment, like router and switch.
REQUIRED QUALIFICATIONS
Experience:
- 5+ years of hands-on experience with ERP systems in a manufacturing environment
- Direct experience with Yonyou U9 ERP system (required)
- Experience with Black Lake MES or similar manufacturing execution systems (required)
- Experience supporting manufacturing modules: Production Planning, Plant Maintenance, Quality Management, or Warehouse Management
- Proven track record of system configuration, troubleshooting, and user support
- Experience with ERP-MES integration and data flow management
Education & Skills
- Bachelor’s degree in computer science, Information Systems, Industrial Engineering, Manufacturing Engineering, or related field
- Strong analytical and problem-solving abilities for complex system issues
- Understanding of manufacturing business processes and shop floor operations
- Experience with SQL databases and basic query writing
- Familiarity with API integrations and data interfaces
- Knowledge of system documentation and process mapping
- Basic understanding of network fundamentals (TCP/IP, WAN connections)
- Proficiency with Excel for data analysis and reporting
Language & Communication
- Fluent in Mandarin and English (written and verbal) - required for global collaboration
- Strong communication skills with technical and non-technical stakeholders
- Ability to conduct training sessions and create clear user documentation
- Customer service orientation with manufacturing teams
Certifications, Licenses, Registrations
- Yonyou U9 system certification or training
- Black Lake MES certification or training
- ITIL Foundation
- Project Management (PMP, CAPM) or Agile certifications
- SQL or database certifications
Personal Attributes:
- Self-motivated with ability to work independently and as part of global team
- Strong attention to detail and data accuracy
- Adaptable to changing priorities in fast-paced manufacturing environment
- Collaborative approach to problem-solving
Computer/Technicial Skills
- Strong analytical and problem-solving abilities for complex system issues
- Understanding of manufacturing business processes and shop floor operations
- Experience with SQL databases and basic query writing
- Familiarity with API integrations and data interfaces
- Knowledge of system documentation and process mapping
- Basic understanding of network fundamentals (TCP/IP, WAN connections)
- Proficiency with Excel for data analysis and reporting
KEY PERFORMANCE INDICATORS
- System uptime and availability
- User ticket response and resolution time
- Successful completion of system enhancements and projects
- Data accuracy between ERP and MES systems
- User satisfaction and training effectiveness
- Integration reliability and data synchronization success rate
PHYSICAL DEMANDS
- Extended periods of computer work and sitting
- Regular walking through manufacturing facility to support users
- Ability to access production areas (safety requirements apply)
- Occasional lifting up to 25 lbs (computer equipment, documentation)
- Specific vision requirements: close vision for detailed computer work
WORK ENVIRONMENT
- Primary location: Jiujiang manufacturing facility
- Occasional travel to other Greater China locations as needed
- Office environment with regular presence on manufacturing floor to support shop floor systems
- Standard business hours with flexibility for system maintenance windows, production support needs, and global team collaboration (may include occasional evening calls with global IT teams)
We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!
Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.
Drug Free Workplace M/F/D/V
