[About ZEISS]
The ZEISS group is a Global Leader in Optical Technology with a 180-year history. The ZEISS Group, headquartered in Oberkochen, Germany, provides innovative solutions in semiconductor technology, industrial quality and research, medical technology and consumer optical technology. The history of the ZEISS group, which began with the founder of Carl Zeiss in 1846 based on the entrepreneurial spirit of “combining theory and practice”, has established itself as a pioneer in the field of optics through ceaseless exploration of the field of optics.
ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from five business areas to Korean customers:
Semiconductor Manufacturing Technology
Industrial Quality Solutions
Research Microscopy Solutions
Medical Technology
Vision Care (Consumer Markets)
[Employment Conditions]
Division: Semiconductor Manufacturing Technology (반도체사업부)
Job Title: EUV Field Service Engineer
Contract: Regular
Location: Pyeongtaek (평택)
Key Responsibilities:
Service Competencies:
Routine to complex equipment and routine to moderately complex systems
Installation, preventive maintenance, upgrades, repair: diagnoses mechanical, hardware and software failures applying knowledge/experience of established policies and procedures. Coordinates and implements basic technical solutions within clearly defined solution space. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
Must successfully complete all assigned technical training to acquire a solid knowledge of assigned company equipment (basic training)
May be trained to conduct special site or system environmental analysis tests as assigned by management.
Following proscribed procedures, correctly order and obtain spare parts and also expedite the return of any defective materials as may be required
Liaise and schedule assigned service activities with the customer and ensure ZEISS Service Mgmt, Customer Interaction Center, and when appropriate, the Sales Account Manager is kept aware as required. May provide defined pricing, availability, and schedule information to customer within established guidelines under guidance if applicable. Supports quote preparation.
Properly care for all ZEISS tools and assets as may be made available during the excution of assigned responsibilities
Business Acumen:
Determines cost effective repair/resolution. Follows established policies and procedures.
Knows KPIs and completes all necessary forms and reports in support of department and company data collection efforts, e.g. expense reports, service reports, quality reports, in prescribed timeframe.
Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a communications link to the customer.
Process understanding: Basic process knowledge of a technical nature
Suggests additional and/or alternative products or services to meet customer needs consulting with CSE2.
Requirements:
Bachelor's degree in Electrical/Electronics Engineering, Physics, Mechanical Engineering, Semiconductor Engineering, Control & Instrumentation Engineering, Materials Science & Engineering, or a related field.
5 to 7 years of hands-on experience in the semiconductor industry.
Proven experience in the installation, maintenance, repair, and troubleshooting of complex semiconductor equipment.
A proactive, solution-oriented mindset with the ability to work independently and as a self-starter.
Strong understanding of company procedures and a commitment to adhering to them.
Willingness to work in a restrictive cleanroom environment, which requires wearing appropriate personal protective safety equipment.
Excellent verbal and written communication skills in English are required.
Your ZEISS Recruiting Team:
ShinBi Park （박신비）, SooHyun Kim （김수현）