Event Security Guard (NON-D Licensed)

Event Security Guard – Non D-Licensed

• Organization: Florida Panthers Hockey Club
• Department: Security
• Reports To: Security Supervisor
• FLSA Status: Non-Exempt (Hourly)
• Employment Type: Part-Time, Event-Based
• Location: FTL War Memorial, Fort Lauderdale, FL — On-Site
• Schedule: Approximately 15–25 hours per week based on event schedule; primarily evenings, weekends, and occasional holidays

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Job Summary

FTL War Memorial and the Florida Panthers are hiring personable, attentive individuals looking for a part-time, event-based role full of excitement. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the venue until the moment they depart.

This role does not require a Florida D Security License. Please note that D-Licensed positions are preferred and non D-Licensed positions are limited based on events.

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Essential Functions

• Monitor access to restricted areas and exterior doors, maintaining a secure environment for all visitors
• Control guest and vendor access to FTL War Memorial, both inside and outside the venue
• Check credentials to manage employee and visitor access during events
• Monitor and respond to security issues or potential risks that may arise during an event
• Provide excellent customer service to enhance the FTL War Memorial guest experience
• Escort guests as needed throughout the venue
• Follow all safety and security policies, programs, and procedures; manage crisis situations effectively
• Handle radios professionally, communicating openly and clearly with other team members
• Report all incidents to the Supervisor or Management
• Other duties as assigned

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Qualifications

• High school diploma or equivalent required
• Previous experience in security, event staff, and/or customer service strongly preferred
• Upbeat, team-first attitude with a genuine desire to help people
• Passion to work with others and willingness to learn
• Excellent interpersonal, organizational, written, and verbal communication skills
• Assertive, detail-oriented team player with a professional demeanor
• Self-motivated with the ability to work independently when necessary
• Must have a flexible schedule and be available for evenings and weekends
• Reliable transportation required
• Must pass a background check

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Core Competencies

• Customer Service: Manages customer situations effectively; responds promptly to guest needs and requests for service and assistance
• Ethics: Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability: Adapts to changes in the work environment; manages competing demands and unexpected events with composure
• Problem Solving: Identifies and resolves problems with sound reasoning; works well in group problem-solving situations
• Attendance & Punctuality: Adheres to scheduling expectations to ensure adequate staffing, positive team morale, and consistent productivity standards

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Work Environment

This position works in a venue where the noise level is generally high, crowd traffic is heavy, and temperatures are variable — often cold. Lights are bright or dark with occasional exposure to flashing lights and pyrotechnics.

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Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Pushing, pulling, and lifting objects up to 30 pounds
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels
• Visual acuity required to monitor facilities, guests, and surroundings effectively

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Position Type / Expected Hours of Work

This is a part-time, event-based position. Hours of work are based on the event schedule and are primarily evenings, weekends, and occasional holidays.