Heidrick & Struggles is the world’s foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services. For more than 70 years, we’ve delivered value for our clients by leveraging unrivaled expertise to help organizations discover and enable outstanding leaders and teams. Learn more at www.heidrick.com
Job Description:
Purpose of the Role:
The Executive Assistant (EA) provides proactive, high-quality administrative and organizational support to Partners and Principals. The role ensures time and priorities are managed effectively, enabling leaders to focus on client delivery, business development, and firm initiatives. The EA works within a standardized and consistent operating model while maintaining the flexibility and personalization needed to meet business and leadership requirements.
Key Responsibilities:
Executive Support
- Provide full executive support to Partners/Principals, anticipating needs and managing competing priorities.
- Deliver comprehensive diary and inbox management, ensuring effective use of time and prompt responses.
- Prepare leaders for meetings with relevant materials, briefings, and follow-up actions.
- Coordinate meetings, workshops, offsites, and events, including logistics and materials.
- Arrange travel and accommodation in line with firm policy.
- Produce and edit professional documents, presentations, and reports (PowerPoint, Word, Excel).
- Manage expenses and timesheets accurately and on schedule.
- Collaborate with Business Managers to align scheduling with utilization and project priorities.
- Provide cover and support to other EAs as part of the wider team.
Business Development & Client Support
- Support client relationship management and business development activity through systems such as Latitude.
- Maintain and update client contact databases and pipelines, ensuring data accuracy.
- Schedule and track client meetings, ensuring engagement and pipeline targets are met.
- Prepare materials and meeting packs to support client interactions.
- Coordinate with Marketing and Communications to align client engagement activities.
- Manage the contract and terms and conditions process, ensuring timely completion and escalation of issues.
- Build and maintain strong relationships with client EAs and key stakeholders.
- Share client insights and industry updates to support proactive engagement.
Collaboration & Team Contribution
- Act as a professional and discreet ambassador of Heidrick & Struggles, always representing firm values.
- Handle confidential and sensitive information with discretion and professionalism.
- Collaborate across the global EA community and consulting teams to share best practice and drive consistency.
- Contribute to team culture, connectivity, and continuous improvement initiatives.
- Identify and implement process improvements to increase efficiency and service quality.
- Participate in meetings to stay informed of partner pipelines, project opportunities, and firm priorities.
Systems, Processes & Compliance
- Effectively use firm systems, including Latitude, PeopleSoft, Box, Outlook, Word, Excel, PowerPoint, and Heidrick Gateway.
- Apply appropriate templates, branding, and file management practices.
- Maintain compliance with firm administrative and operational policies.
- Support accurate documentation, reporting, and data integrity across systems.
Key Attributes and Competencies
- Strong judgment, discretion, and professionalism.
- Excellent organisation, time management, and attention to detail.
- Proactive, adaptable, and solutions-focused under pressure.
- Strong stakeholder and relationship management skills.
- Team-oriented, collaborative, and committed to continuous improvement.
- High degree of confidentiality and integrity.
Measures of Success
- Effective management of Partner/Principal time and priorities.
- High-quality, timely, and accurate output of deliverables.
- Strong client and stakeholder feedback.
- Consistency with HC EA model standards and processes.
- Active contribution to a cohesive, high-performing EA team.
Purpose of the Role:
The Executive Assistant (EA) provides proactive, high-quality administrative and organizational support to Partners and Principals. The role ensures time and priorities are managed effectively, enabling leaders to focus on client delivery, business development, and firm initiatives. The EA works within a standardized and consistent operating model while maintaining the flexibility and personalization needed to meet business and leadership requirements.
Key Responsibilities:
Executive Support
- Provide full executive support to Partners/Principals, anticipating needs and managing competing priorities.
- Deliver comprehensive diary and inbox management, ensuring effective use of time and prompt responses.
- Prepare leaders for meetings with relevant materials, briefings, and follow-up actions.
- Coordinate meetings, workshops, offsites, and events, including logistics and materials.
- Arrange travel and accommodation in line with firm policy.
- Produce and edit professional documents, presentations, and reports (PowerPoint, Word, Excel).
- Manage expenses and timesheets accurately and on schedule.
- Collaborate with Business Managers to align scheduling with utilization and project priorities.
- Provide cover and support to other EAs as part of the wider team.
Measures of Success
- Effective management of Partner/Principal time and priorities.
- High-quality, timely, and accurate output of deliverables.
- Strong client and stakeholder feedback.
- Consistency with HC EA model standards and processes.
- Active contribution to a cohesive, high-performing EA team.
Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
Heidrick & Struggles is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.
