Position Summary
As a key member of the NWSL Atlanta 2028 front office, the Executive Assistant serves as a trusted partner to executive leadership, managing a wide range of administrative and organizational responsibilities in support of the executive office's daily operations and strategic priorities. The Executive Assistant (“EA”) will provide scheduling, logistical, and general administrative support, and will play an active role in key projects as directed. They will serve as liaison for communication to the office of the president and will provide personal support related to the executive’s daily routines.
The EA will proactively and confidentially manage the executive’s calendar and email, coordinate and prepare for meetings and games, and support internal and external teammates and groups, representing the President and front office in a professional manner at all times. This role will report directly to the Office of the President’s Head of Executive Operations.
The ideal candidate thrives in a fast-paced environment and is skilled at building relationships and creating winning outcomes. They enjoy working independently and with colleagues across all levels within the organization. They are flexible, proactive, calm under pressure, resourceful, and efficient. Superior written and verbal communication skills, strong decision-making, critical thinking, sense of urgency and attention to detail are crucial to the success of this role. A high degree of professionalism, confidentiality, discretion, and customer focus are a must.
Roles and Responsibilities
- Proactively and efficiently manage the NWSL executive’s calendars; schedule appointments with internal and external individuals and groups; coordinate with other assistants and department liaisons to schedule meetings and briefings
- Serve as primary point of contact for the executive’s availability
- Maintain the executive’s email communications, internal and external contacts and other Microsoft Outlook data
- Coordinate executive travel using Concur system; provide and maintain detailed travel itineraries, agendas, and advances; submit timely expense reports and reimbursement requests on behalf of the president
- Assist with travel coordination, partnering with travel & operations and aviation teams as needed
- Independently gather, compile and analyze information from multiple sources; prepare a variety of detailed correspondence, memos, reports, and itineraries which are generally confidential in nature. Use various PC software (Microsoft Office, Teams, Forms, Excel, Power Point, Outlook) to produce high-quality documents
- Conduct basic research, compile information and prepare documents for presentation to executives, team members, and other key stakeholders
- Prepare for meetings, presentations, and speaking engagements including logistics, catering, audio, and IT requirements; attend select meetings to scribe, compile and distribute notes
- Receive and screen phone calls with exemplary telephone manner
- Create and maintain efficient organizational systems using Microsoft OneNote
- Seamlessly coordinate with other front office team members on a continuous basis, including preparation for meetings, activities, special events, and celebrations, including but not limited to NWSL, MLS, MLS Next Pro and other league offices.
- Serve as a liaison between the executive’s and the owner/chairman regarding meeting and event scheduling, preparation of materials, and support of the president in any required interaction with the owner/chairman
- Coordinate and provide support for the executive’s gameday suite and guests before and during NWSL Atlanta 2028 home games
- Assist with merchandise and apparel orders for departments, partnering with key stakeholders on budget management
- Assist with departmental catering needs
- Process invoices for payment through the Concur system
- Provide support for the executive’s spouse and family, as needed, including but not limited to travel, game tickets, and parking
- Provide overall support to the executive office as needed to assist with daily office/life management; may include supporting in a personal manner as needed
- Professionally represent the executive office with complete integrity and discretion
Qualifications and Education Requirements
- Bachelor’s Degree and a minimum of 1 year supporting a C-level executive is preferred OR a minimum of 5+ years supporting a C-level executive.
- Previous experience directly supporting soccer or business executives, OR
- Previous experience supporting AMBSE business and soccer operations
- Working knowledge of NWSL Atlanta 2028 front office and AMBSE organization
- Working knowledge of NWSL Atlanta 2028 schedule and tentpole events
- Ability to be on call, accessible and available to assist as needed according to the executive office work and travel schedule as well as during the NWSL Atlanta 2028 season as needed to support games and events.
Required Skills
- Solid integrity and demonstrated role model leadership
- Proven relationship builder
- Superior attention to detail
- Strong service orientation
- Active listening and excellent oral and written communication skills with all levels of personnel
- Efficient time-management skills and ability to self-direct through multiple concurrent assignments and events/activities
- Judgment and discretion to make well-reasoned, independent recommendations and decisions on matters of significance
- Outstanding ability to work with other associates and leaders across Blank Family of Businesses
- Resourcefulness and critical thinking/problem-solving skills
- High drive to succeed, proactivity, follow through, and results orientation
- Polish, poise, professionalism, and tact
- Advanced proficiency and working knowledge of Microsoft Office Suite - Outlook, Power Point, Excel, Word, Forms, and OneNote
- Proven ability to maintain confidentiality and manage sensitive data and information
- Strong organizational skills
