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Singapore
Onsite
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Lead comprehensive facilities management operations across an industrial portfolio, delivering excellence in both hard and soft services while ensuring operational efficiency, tenant satisfaction, and sustainable practices.
Oversee all critical building systems including mechanical, electrical, plumbing, HVAC, and structural components to ensure optimal performance and longevity. Direct preventive and corrective maintenance programs that minimize downtime and extend asset lifecycles.
Manage relationships with specialized contractors, vendors, and service providers, ensuring service level agreements are met and work quality consistently exceeds standards. Conduct regular facility inspections and audits to identify potential issues before they escalate.
Implement and platforms to enhance operational efficiency. Partner closely with Health and Safety teams to maintain full regulatory compliance across all properties.
Direct daily operations of soft services including cleaning, waste management, landscaping, pest control, and environmental services. Establish service standards and performance metrics that maintain professional presentation across all facilities.
Source, contract, and manage service providers, conducting regular performance reviews and implementing continuous improvement initiatives. Develop comprehensive cleaning protocols and schedules tailored to industrial environments and tenant requirements.
Oversee ancillary services such as reception, mailroom operations, security coordination, and visitor management to support seamless facility operations.
Serve as the primary point of contact for tenant facilities-related matters, building trusted relationships through responsive service delivery and proactive communication. Address service requests promptly and escalate critical issues with appropriate urgency.
Conduct regular tenant engagement sessions to assess satisfaction levels, gather feedback, and identify opportunities for service enhancement. Collaborate cross-functionally with leasing, project management, finance, and asset management teams to align facilities operations with broader business objectives.
Maintain transparent communication channels with all stakeholders, providing regular updates on facilities performance, planned maintenance activities, and improvement initiatives.
Partner with finance teams in annual budget development, providing accurate forecasting for operating and capital expenditures. Monitor spending against approved budgets, identifying variances and implementing corrective measures as needed.
Review and approve invoices for accuracy, ensuring compliance with contractual terms and company procurement policies. Identify and implement cost optimization opportunities while maintaining or improving service quality standards.
Prepare regular financial reports highlighting key performance indicators, cost trends, and opportunities for operational efficiencies.
Develop, maintain, and regularly test comprehensive emergency response and business continuity plans for all portfolio properties. Ensure preparedness for scenarios including fire, severe weather, security incidents, and equipment failures.
Conduct routine emergency drills and training sessions for building occupants and facility staff. Establish and maintain relationships with local emergency services, regulatory agencies, and crisis response vendors.
Lead incident response efforts when emergencies occur, coordinating resources and communications to protect people, property, and business operations.
Drive sustainability initiatives focused on energy efficiency, waste reduction, water conservation, and environmental stewardship. Identify and evaluate opportunities for implementing green technologies and sustainable practices across the portfolio.
Stay current with industry trends, emerging technologies, and regulatory developments in facilities management and industrial property operations. Recommend and implement innovative solutions that enhance operational performance and tenant experience.
Track and report on sustainability metrics, demonstrating progress toward corporate environmental goals and identifying areas for continued improvement.
Technical Expertise: Deep understanding of building systems, industrial facilities operations, and maintenance best practices
Vendor Management: Proven ability to source, negotiate with, and manage diverse service providers effectively
Financial Acumen: Strong budgeting, cost control, and financial analysis capabilities
Communication: Excellent interpersonal skills with ability to build relationships across all organizational levels
Problem-Solving: Analytical mindset with ability to diagnose issues quickly and implement effective solutions
Compliance: Thorough knowledge of health, safety, and environmental regulations applicable to industrial facilities
Leadership: Ability to influence outcomes and drive performance without direct authority over all service providers
Location:
On-site –SingaporeIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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