Oversees all aspects of the Boys Town residential properties – from operations and financial activities to managing strong relationships with tenants, administrative leadership, maintenance team, internal departments and vendors. Responsible for maintaining property conditions, vacancies, relocations, inspections, staging, tenant improvement projects, service contracts, financial and physical aspects of the properties.
MAJOR RESPONSIBILITIES & DUTIES:
Manages day-to-day facilities operations of all residential properties, ensuring properties are clean, well maintained and compliant with property management and safety standards.
Tracks and reports on occupancy and vacancies for residential properties.
Oversees property maintenance, repairs, and inspections.
Leads property improvements and facilities capital projects for all residential properties.
Handles tenant complaints, concerns, and conflict resolution.
Prepares financial reports and budgets, ensuring cost effective solutions and compliant procurement processes.
Coordinates with facilities maintenance/operations, internal departments, vendors, contractors, and service providers, ensuring timely and quality service.
Leads transition of Family Teachers in and out of Family Homes and Apartments.
Coordinates household moves, conducts physical inventory, submits work orders as needed for improvements on break-fix issues, schedules cleaning and staging household furniture/equipment to ensure the residences are ready for occupancy.
Reviews and updates property management standards on an annual basis, participating in Youth Care leadership sessions
Ensures properties comply with local, state, and federal regulations.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of residential property management, housing laws/regulations, and building/construction codes.
Tenant relations and customer service skills.
Financial management and reporting skills.
Knowledge of maintenance procedures and scheduling.
Attention to detail and strong organizational skills, consistently assessing priorities, adjusting and communicating as necessary.
Knowledge of residential property management, housing laws/regulations, and building/construction codes.
REQUIRED QUALIFICATIONS:
High School diploma required.
Minimum of five years of experience in commercial real estate, property management, facilities or similar field required.
Minimum of one year management or supervisory experience in a service-oriented industry required.
Available to work after hours or weekend duty as needed required
On call with a rotating schedule required.
Possess a valid driver's license with a good driving record required.
Pass an annual Motor Vehicle Registration (MVR) check required.
PREFERRED QUALIFICATIONS:
Bachelor’s degree in construction management, interior/architectural design or business field preferred.
Real estate or Property Management Certification preferred.
Experience with Property Management or Service Now work order software preferred.
Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
Position usually requires little to moderate physical activity. Handling of average weight objects up to 15 pounds or standing and/or walking or at a keyboard, workstation, or desk. Work is generally in a normal office administrative environment involving minimal exposure to physical risks. Frequent tours and transition between properties. Travels between office and residential properties using personal and BT vehicles.
Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.
