Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
About the Role
We are looking for a dynamic, flexible and committed professional to join our Finance team. The successful candidate will be responsible for managing the full billing and collections cycle, working closely with PR teams to ensure the accurate administrative and financial management of client accounts, from their creation in the system through to the final collection of invoices.
This individual will play a key role in ensuring billing deadlines are met, monitoring outstanding debt and supporting the continuous improvement of internal processes.
Requirements
- Bachelor's Degree in Business Administration, Economics, Finance or a related field.
- Minimum of 3 years' experience in billing, Accounts Receivable or financial administration roles.
- Proven experience in collections management, debt follow-up and reduction of overdue balances.
- High level of English (minimum B2–C1), both written and spoken.
- Experience working with financial ERP systems.
- Previous experience with Workday is highly desirable.
- Advanced Excel skills.
- Ability to manage collection conversations with confidence, professionalism and a customer-focused approach.
Key Responsibilities
The successful candidate will be responsible for, among others, the following activities:
- Managing the end-to-end process from client set-up through to invoice issuance.
- Ensuring billing deadlines and monthly closing timelines are consistently met.
- Coordinating with PR teams to ensure all billing information is accurate and available on time.
- Overseeing the creation and maintenance of client master data.
- Monitoring accounts receivable and proactively managing collections activities to ensure payment deadlines are met.
- Maintaining ongoing communication with clients and internal teams to resolve billing and collection-related issues.
- Reviewing aged receivables and identifying collection risks, escalating issues when necessary.
- Resolving issues related to invoicing, purchase orders and client data.
- Preparing regular reports on invoicing activity, outstanding debt and collection status.
- Supporting financial close activities and account reconciliations.
- Participating in continuous improvement initiatives and the optimization of administrative and financial processes.
Competencies
- Dynamic, flexible and results-oriented mindset.
- Strong organizational and prioritization skills.
- High attention to detail and commitment to quality.
- Strong focus on meeting deadlines and objectives.
- Excellent communication and collaboration skills.
- Proactive, autonomous and solution-oriented approach.
- Ability to thrive in dynamic and constantly evolving environments.
Preferred Qualifications
- Previous experience in communications, marketing, advertising or professional services agencies.
- Experience working in multinational environments.
- Participation in financial systems implementation or transformation projects.
- Knowledge of project billing processes and client management practices.
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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
