General Manager, Sales Operations & Initiatives

About the Role

At Team Global Express, we're transforming the future of logistics. We're looking for a commercially astute and highly influential leader to join our executive leadership team as General Manager - Sales Operations, Programs & Initiatives.

This is a unique opportunity to lead a broad and high-impact portfolio spanning Sales Operations, Marketing, Strategic Programs and Commercial Enablement across our Parcels business. Reporting to the EGM Sales, you'll play a pivotal role in shaping strategy, driving performance, and delivering the initiatives that unlock growth across the organisation.

Leading a team of approximately 20 people, including three direct reports, you'll bring together commercial strategy and operational execution to ensure our sales teams have the tools, insights, programs and support they need to win in the market.

This is a role for a leader who thrives on complexity, influences at the highest levels, and is passionate about building high-performing teams that deliver exceptional customer outcomes.

What You'll Do

• Develop and execute the integrated sales, marketing and commercial enablement strategy that supports our growth ambitions.
• Lead Sales Operations, Marketing and Strategic Programs to drive revenue growth and commercial performance.
• Shape and manage the sales operating rhythm, including forecasting, planning, governance and performance reporting.
• Drive cross-functional alignment across Sales, Product, Pricing, Operations, Finance and Go-to-Market teams.
• Lead major strategic initiatives from concept through to execution, ensuring business priorities are translated into measurable outcomes.
• Use customer insights, market intelligence and data analytics to improve commercial performance and identify new growth opportunities.
• Build, coach and develop a high-performing leadership team while fostering a culture of accountability, innovation and continuous improvement.
• Partner with executive leaders to influence business direction and shape the future of our commercial organisation.

What You'll Bring

• Significant senior leadership experience across Sales, Commercial Strategy, Sales Operations or Business Development.
• A proven track record delivering growth within complex B2B organisations, ideally within logistics, transport, supply chain or related industries.
• Deep expertise in sales planning, commercial operations, forecasting, performance management and program delivery.
• Outstanding stakeholder engagement skills, with the ability to influence executive and C-suite decision making.
• Exceptional commercial and financial acumen, with the capability to turn insight into action.
• Strong strategic thinking balanced by a passion for execution and results.
• Experience leading large-scale transformation, strategic initiatives and cross-functional teams.
• A leadership style that develops capability, inspires performance and creates an inclusive, high-accountability culture

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.