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Singapore
Onsite
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Intern/TraineeJob Description & Summary
At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.How will you value add:
Investigate incidents, find the root cause, and implement lasting solutions.
Troubleshoot issues with Windows laptops, work iPhones, Active Directory, Windows 11, Microsoft 365, Teams, VPN, network connectivity, and video conferencing.
Build strong relationships with users and deliver excellent support, especially for VIPs and legal practice users.
Keep knowledge up to date on hardware, software, and tools to improve support and operations.
Manage the full lifecycle of user devices, including planning, receiving, deployment, return, refresh, loan, repair, and disposal.
Support the team lead or manager with tasks such as reporting, and service, hardware or software rollout projects.
Requirements:
Diploma in Information Technology/Systems, Computer Science and Computer Engineering from local and overseas universities and polytechnics
Interest in End User Support
Excellent communication skills and a team player
Are keen to develop themselves in the profession
Are highly motivated, enthusiastic, confident and creative
Have a good co-curricular activities record
Possess strong interpersonal and communication skills
Are service-oriented and committed to teamwork and excellence
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Artificial Intelligence, Business Technology, Cloud Disaster Recovery, Communication, Database Disaster Recovery, Data Warehousing Disaster Recovery, Disaster Recovery, Disaster Recovery Solution Development, Emotional Regulation, Empathy, Enterprise Architecture, Hardware Troubleshooting, Incident Management and Resolution (IMR), Inclusion, Intellectual Curiosity, IT Business Strategy, IT Operations, IT Operations Management, IT Performance Management, IT Project Implementation, IT Project Lifecycle, IT Support {+ 15 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date