Group Applications Support Officer

Job Opportunity:

📍 Mandurah, WA Australia

📅 Immediate Start Available
🕑 Full-Time Permanent Hours

ABOUT US

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.

Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation

ABOUT THE ROLE

Apex Radiology is seeking an experienced full-time Group Applications Support Officer to join our RIS/PACS administration team.

• Friendly & Supportive Team
• Training Provided
• State of the art facility

This role would suit an experienced Medical Administrator or Medical Receptionist wanting to take the next step into a support role.

Reporting to the Group Applications Supervisor, your responsibilities will include:

• Providing first-level support for RIS/PACS system queries and troubleshooting.
• Assisting with patient data validation, reporting, and imaging workflow support.
• Ensuring timely dispatch of reports and adherence to quality standards.
• Escalating technical and operational issues to the Supervisor as required.
• Supporting system upgrades, improvements, and testing activities.
• Assisting with training documentation and knowledge-sharing for staff.
• Working collaboratively with colleagues to provide excellent service to our referrers and internal stakeholders.

ABOUT YOU

• Medical Administration or Radiology Admin experience highly regarded
• Previous experience working with RIS/PACS systems highly regarded but not essential
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively as part of a team and follow supervisory direction.
• A proactive approach and continuous improvement mindset.

FOR YOU

Competitive Salary: Attractive salary with annual reviews to recognize your contributions. 
Paid Parental Leave:  Additional leave to support new parents. 
Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals. 
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. 
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms. 
Referral Bonuses:  Financial incentives for referring great talent to our team. 
Career Advancement: Opportunities for career growth and succession planning within an innovative company. 
Work-Life Balance: Flexible work options for full-time or part-time roles. 
Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.
📧 Questions? Contact Abbe on 0499 975 518

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.