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Remote – United States, United States of America
Remote only
Essential Job Duties
Collaborate with clients and internal teams to implement and operationalize Merge software and integrated solutions.
Apply knowledge of Merge solutions, site workflows, and business requirements to optimize solution effectiveness.
Define, document, and validate solution requirements.
Design, develop, deploy, and support custom HL7 interfaces.
Design, develop, and deploy custom reports and application integrations.
Perform and support custom data imports and exports, including development of supporting tools.
Assist internal teams in resolving field and client issues.
Serve as a subject matter expert in sales calls and discussions with prospective clients.
Support Go-Live activities and transition solutions to the Support organization.
Deliver services in alignment with established implementation methodologies.
Maintain accurate records in CRM and regulatory systems.
Escalate product issues through the defect tracking system.
Engage in continuous learning to expand expertise in Merge products and related technologies.
Identify and communicate opportunities to improve client solutions and internal processes.
Perform additional duties as assigned by management.
Required Knowledge & Experience
6 + years of Healthcare IT experience.
3 + years of experience configuring HL7 interface engines, including HL7, XML, and related integrations.
3 + years of experience configuring and supporting in-house applications.
Background in healthcare informatics and medical imaging workflows.
Strong analytical, problem-solving, written, and verbal communication skills.
Project management experience, with the ability to manage a dynamic workload and align expectations with stakeholders.
Familiarity with source control systems, defect tracking systems, and reporting systems.
Education Requirements
Bachelor's degree or equivalent work experience is required.
Work Environment
Office or Remote Home-Based Work Environment
Travel: 0-5%
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$93,936.00 - $140,904.00 (USD)
Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees