Hourly Testing Assistant

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Closing Date:

08/29/2026

Type of Position:

Staff - ClericalNo

Job Type:

Temporary (Fixed Term)No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Testing Services

Summary of Job Duties:

The Hourly Testing Assistant provides secure, accessible, and professional administration of academic, accommodated, vendor, and professional examinations. This position performs a variety of testing, customer service, and operational duties, including candidate check-in, test administration, testing room monitoring, exam preparation, and maintaining testing security and confidentiality. The Hourly Testing Assistant may assist with coordinating testing activities and providing guidance to other staff as assigned. This position is expected to exercise sound judgment within established procedures, promptly communicate testing concerns or irregularities, and refer complex issues or matters requiring additional authority to full-time Testing Services staff.

Because this position supports the administration of professional and credentialing examinations, employees must successfully complete all required testing partner onboarding, certification, and security clearance processes. These requirements may include background checks, fingerprinting, identity verification, and the submission of identifying documentation in accordance with testing partner policies.

This position requires flexibility to work shifts outside of typical business hours as operational needs or departmental priorities require.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma

• At least one year of experience in a specialized or related area applicable to work performed

• Availability to work Saturdays and some evenings

Preferred Qualifications

• Bachelor's degree from an accredited institution of higher education

• Two years of customer service experience

Knowledge, Skills and Abilities (KSAs):

• Excellent communication skills, customer service experience, and demonstrated professionalism.

• Ability to comprehend and assimilate technical and business-related documents

• Ability to work independently, as well as with a team

• Ability to multitask and be detail-oriented

• Ability to prepare, present, and review oral and written information and reports

• Ability to research and analyze related work program information

• Ability to develop, recommend, interpret, and apply policies and procedures

• Ability to plan, organize, and direct the work of others

 

Additional Information:

$15.50 per hourCover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusMiriam Burns, miriamb@uark.edu, Human Resources Business Partner GSIE

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Standing, Talking, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

No