HR Associate

Position Overview: 
职位概述：

As HR Associate, you’ll be at the heart of the action in our fast-growing APAC People team. This role will be essential in helping grow and shape the team. You’ll report directly to the Senior Manager, People APAC for the APAC region and work closely with them on a variety of HR daily operations.
作为人力资源专员，你将加入我们快速发展的亚太地区人力资源团队的核心岗位。该职位对团队扩张与建设至关重要。你需直接向亚太地区人力资源高级经理汇报，并紧密协作处理各类日常人力资源运营事务。

You will playing an essential part in enhancing the employee experience across the employee lifecycle from onboarding and engagement to systems and programs. In this fast-paced, dynamic environment, you’ll take on a wide variety of responsibilities and have the opportunity to create and implement processes, shaping the foundation of our APAC HR operations as we grow. 您将你将在员工全生命周期管理中发挥关键作用，涵盖入职、员工参与、系统建设与项目落地，全方位提升员工体验。在快节奏的动态环境中，你将承担多元化职责，并有机会创建和优化流程体系，为亚太地区人力资源运营的持续发展奠定坚实基础。

Key Responsibilities:
主要职责：

•    Onboarding Experience: Design and roll out a structured, engaging, and regionally relevant onboarding program for new hires, in close collaboration with the People Experience (PX) team. Leverage global onboarding frameworks while customizing the experience to meet the unique needs of the APAC region. Act as the first point of contact for new hires and interns during their onboarding journey. 
入职生命周期：与人力资源体验团队（PX）紧密协作，设计和推行结构化、互动性强且符合区域特色的新人入职计划。在沿用全球标准化框架的同时，针对亚太区文化特性进行本土化定制。作为新员工和实习生入职流程的首位对接人，协助其融入公司。

•    HR Systems and Data Management: Coordinate HR systems used in the APAC region, ensuring employee data is accurate and up to date through regular reporting. Provide first-hand support by understanding system functions and answering employee questions. Collaborate with the Global HR Program Manager to maintain alignment with global standards while adapting processes to regional needs
人力资源系统与数据管理：统筹亚太地区人力资源系统运营，通过定期报告确保员工信息准确性和时效性。通过系统功能解析与员工答疑提供一线支持。协同全球人力资源项目经理，在保持全球标准统一性的基础上，针对区域特性进行流程适配。

•    Employee Relations and HR Advisory: Act as a trusted first point of contact for employee questions across topics such as policies, onboarding, benefits, employment contracts, and general HR matters. Provide first-line advice and escalate complex or sensitive employee relations issues to the HRBP when necessary. Collaborate closely with external partners for payroll administration, employment contract management, and compliance support, ensuring smooth and accurate handling of employment documentation and queries. 
员工关系与人力资源咨询：作为可靠的第一联络人，就政策、入职、福利、劳动合同和常规人力资源事务为员工提供专业解答。提供一线咨询，并在必要时将复杂或敏感的员工关系问题升级至HRBP处理。协同外部合作伙伴高效完成薪酬管理、合同管理和合规支持工作，确保就业文件处理与咨询应答的准确性与流畅性。

•    Process Improvement and Change Initiatives: Proactively identify areas where HR processes can be made more efficient, scalable, or employee centric. Lead and support continuous improvement initiatives, ensuring all processes are designed to meet both global standards and regional realities. 
流程优化与变革管理：主动识别人力资源流程中可提升效率、扩展性和员工体验的关键环节。领导并支持持续改进计划，确保所有流程设计既符合全球标准，又兼顾地区实际需求。
•    Operational HR Support: Provide essential day-to-day HR administration support, including generating contracts, employment letters, onboarding documents, and coordinating employee programs and lifecycle activities. Ensure smooth execution of operational HR tasks in a growing and dynamic environment. Including but not limited to: 人力资源运营支持：提供日常人力资源行政支持，包括制作劳动合同、聘用函、入职文件，并协调员工项目及全周期管理活动。在快速发展的动态环境中，确保人力资源运营任务的高效执行。具体包括但不限于：
    Administrate employee personnel file 
管理员工人事档案
    Handle basic employee queries / requests regarding HR process and policy according to employee handbook and company policy
根据员工手册和公司政策，处理关于人力资源流程与政策的基础员工查询/请求
    Facilitate employee probation review and contract renewal and dismissals process促进员工试用期评估、合同续签和解雇流程的进行
    Provide required employee data to C&B Associate timely
及时向薪酬福利专员提供所需员工数据
    Support employee personal government related documents application / renewal (Hukou, work permit, etc.) 
协助员工办理个人政府相关证件的申请/更新（如户口、工作许可等）

•    Global Engagement Survey Support: Support the rollout of the Global Engagement Survey within the APAC region, working in alignment with the People Experience (PX) team. Analyze APAC-specific survey results, extract insights, and collaborate with regional managers to create targeted action plans that address local feedback. 
全球员工敬业度调研支持：协同人力资源体验团队（PX）在亚太地区落地全球员工敬业度调研项目。分析亚太地区专项调研结果，提炼洞察，并与区域管理层协作制定针对性行动计划，回应本地反馈。

•     Foster company culture by supporting related employee activities 
通过组织员工活动促进企业文化发展。

•    Other tasks assigned by Line Manager 
直属经理交办的其他任务。

Who You Are 
岗位能力要求
•    You thrive in an environment where processes are being built as you go. You bring structure and create solutions. 
你擅长在动态流程环境中工作，能够边实践边建立完善的工作体系。你善于构建体系并制定解决方案。

•    You’re able to pivot quickly and manage competing priorities in a fast-moving environment. You’re comfortable shifting between recruitment and project work without losing sight of the bigger picture. 
你能够快速调整方向，并在快节奏环境中高效处理多项并行任务。你能够在招聘与项目工作间灵活切换，同时保持全局视野。
•    While you’re adept at creating structure, you’re also not afraid to think outside the box and try new things to improve processes and make the employee experience exceptional. 
你擅长建立体系框架，同时敢于突破常规，通过创新方法优化流程，打造卓越的员工体验。

•    You don’t just strategize; you roll up your sleeves and dive into executing initiatives. You have excellent collaboration skills and enjoy working across departments to achieve shared goals. 
你不仅擅长战略规划，更能亲身实践，推动项目落地。你具备出色的跨部门协作能力，善于通过协同合作实现共同目标。

•    You enjoy identifying pain points in processes and finding ways to improve efficiency. 
你善于发现流程中的痛点，并持续寻求提升效率的优化方案。

•    Whether it's negotiating with candidates, coordinating with hiring managers, or engaging employees across the region, your communication skills are key to your success in this role. 
无论是与候选人谈判、协调招聘经理，还是与区域员工互动，你的沟通能力都是胜任此职位的关键。

Education and Requirements: 
学历和要求：

•    Dependable and able to be comfortable with a high degree of confidentiality, integrity, and a sense of urgency with sensitive issues. 
可靠且能严格保密，对敏感问题具备高度诚信意识和紧迫感。

•    Ability to thrive dealing with ambiguity and juggling competing priorities. 
具备在模糊情境中高效运作，平衡多重任务优先级的能力。

•    Demonstrate a “can do” mentality. Work independently and as part of a team. 
具备“使命必达”的担当精神。兼具独立工作与团队协作的双重能力。

•    Strong interpersonal and communication skills 
卓越的人际交往与沟通协调能力。

•    Demonstrates accuracy and attention to detail of own work, update stakeholders and ensure standards for accuracy and details. 
确保工作的精准性与细节把控，及时同步利益相关方，并确保准确性与细节的标准化。

•    Adapt to changing business needs and shift priorities while remaining calm and composed. 
灵活适应业务需求变化与优先级调整，始终保持沉着稳健的工作状态。

•    Consistently and positively contribute in a high-paced, changing work environment prioritizing multiple functions and tasks, and managing time efficiently. 
在快节奏、多变的业务环境中持续创造积极价值，高效统筹多项任务，精准管理时间。

•    Proficient oral English, good communication and interpersonal skills; 
英语口语流利，具备优秀的沟通协调与跨文化交际能力。

•    Be familiar with Office Software Word, Excel, Power Point; 
熟练掌握Office办公软件Word, Excel, Power Point。

•    Be familiar with HR system such as SAP/Workday/SuccessFactors; 
熟练掌握HR管理系统，例如：SAP/Workday/SuccessFactors。

•    Self-driving awareness, integrity values 
高度自律，恪守诚信。

•    Around 5 years & above HR experience; 
5年以上人力资源领域专业经验。