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Markham, Ontario, Canada
Hybrid
Job Description
Reporting to the Senior Manager, HRIS, the HR Systems Analyst, Workday (HCM, Recruitment & Learning) will be responsible for configuring, enhancing and optimizing Workday Core HCM, Recruitment and Learning modules. This role will partner various stakeholders to deliver scalable solutions, support business objectives, improve employee experience and drive continuous improvement across Extendicare's HR technology landscape. This role will work closely with senior business leaders, cross-functional managers, executive leadership and field operations teams, requiring exceptional collaboration and facilitation skills.
This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.
Key responsibilities include:
Configure, maintain and enhance Workday Core HCM, Recruitment and Learning modules, ensuring alignment with business requirements, collective agreements and organizational strategy.
Act as a key member of the HRIS team by identifying opportunities for system enhancement, simplification and automation, and implementing configuration changes that improve HR and business operations.
Collaborate with HR, IT, Finance and other business stakeholders to review employee transaction processes, address business challenges and deliver scalable Workday solutions.
Conduct impact assessments on system changes and evaluate downstream impacts to business processes, reports, security, integrations and other Workday modules.
Translate business requirements into technical solutions and partner with functional leads and stakeholders on Workday enhancement and development projects.
Support Workday releases, upgrades and enhancement initiatives through configuration, testing, validation, performance analysis and the evaluation of new functionality and system capabilities.
Prepare and maintain technical specifications, test scripts, test results, training materials, process documentation, change requests and knowledge-transfer materials; participate in Change Advisory Board (CAB) activities as required.
Respond to escalated ServiceNow tickets, troubleshoot system and interface issues, and translate identified misconfigurations into documented remediation plans, configuration corrections and impact assessments.
Monitor data integrity across Workday and downstream systems through audits, analysis and proactive issue resolution, while identifying trends and opportunities to improve overall system effectiveness.
Maintain expertise in Workday through continuous learning, participation in Workday Community and user groups, and ongoing evaluation of existing systems and processes to enhance the employee self-service experience and drive continuous improvement.
Complete other duties as assigned.
What we’re looking for:
Bachelor's degree in Business Information Systems, Human Resources or a related field.
Minimum 5 years of HRIS experience supporting Workday Core HCM, Recruitment and Learning modules.
Experience configuring, implementing and enhancing Workday solutions in complex, high-volume environments, preferably within a unionized organization.
Advanced Excel skills with experience working with large datasets and advanced formulas.
Strong experience troubleshooting end-user issues, system interfaces and HRIS-related challenges.
Excellent research, analytical and problem-solving skills.
High level of confidentiality, professionalism and diplomacy.
Strong customer service orientation and ability to collaborate effectively across teams and stakeholder groups.
Exceptional time management, project planning, organizational, verbal and written communication skills.
Workday certification is considered an asset.
What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package
Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.
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Compensation Details
Compensation will be discussed during the recruiting process.At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.
We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.
